Deputy Manager - Operations

Equifax; Mumbai; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

Equifax, Inc. in Mumbai seeks a Deputy Manager, Data Operations to ensure data intake, processing, and management meet regulatory standards and industry guidelines. This role serves as the operational custodian of compliance within Data Operations and represents Equifax in CIC forums and TWGs.

The role drives audit readiness, coordinates with Technology to modernize pipelines into cloud-native streaming workflows, and resolves data anomalies with swift CAPs and RCAs.

Qualifications

• 9–12 years of core Data Operations or Regulatory Operations experience in credit bureau or financial infrastructure.
• Ability to translate regulatory directives into data architecture and operational workflows.
• Experience managing regulatory audits and implementing CAPs/RCAs.
• Experience participating in TWG or CIC sub-groups is a plus.

Responsibilities

• Act as Equifax's primary technical expert on TWG sub-groups, joint CIC operational committees, and RBI technical working groups to shape industry data formats, ingestion standards, and ecosystem guidelines
• Partner directly with Technology to modernize legacy batch data ingestion and curation pipelines into cloud-native streaming workflows within the Data Fabric.
• Act as an internal data operations consultant to identify manual data-cleansing bottlenecks and implement automated schema validation, rejection-handling, and enrichment best practices
• Drive end-to-end operational compliance and manage complete audit readiness for internal audits, concurrent audits, statutory reviews, and periodic regulatory inspections.
• Own the resolution of operational data anomalies, audit findings, and member institution escalations by executing swift Corrective Action Plans and Root Cause analyses

Skills

Data Operations

Regulatory Compliance

Credit Bureau Knowledge

Audit & CAP/RCAs

TWG/CIC Experience

Job description

Synopsis of the role

The Deputy Manager, Data Operations ensures that Equifax’s data intake, processing, and management practices adhere strictly to regulatory standards, statutory guidelines, and industry frameworks. This role acts as the operational custodian of regulatory compliance within Data Operations and serves as the primary technical and operational representative for Equifax in all CIC forums, Technical Working Groups (TWGs), and Operational committees.

What you’ll do

• Act as Equifax;s primary technical expert on TWG sub-groups, joint CIC operational committees, and RBI technical working groups to shape industry data formats, ingestion standards, and ecosystem guidelines
• Partner directly with Technology to modernize legacy batch data ingestion and curation pipelines into cloud-native streaming workflows within the Data Fabric.
• Act as an internal data operations consultant to identify manual data-cleansing bottlenecks and implement automated schema validation, rejection-handling, and enrichment best practices
• Drive end-to-end operational compliance and manage complete audit readiness for internal audits, concurrent audits, statutory reviews, and periodic regulatory inspections.
• Own the resolution of operational data anomalies, audit findings, and member institution escalations by executing swift Corrective Action Plans and Root Cause analyses

What experience you need

• Deep understanding of credit bureau reporting architectures across Consumer, Commercial, and Microfinance pipelines, along with expertise in CICRA 2005 & Regulatory guidelines
• Demonstrated ability to manage regulatory audits, execute CAPs/RCAs, and transform manual data operational processes into automated, highly efficient workflows.
• 9 –12 years of core Data Operations, Data Governance, or Regulatory Operations experience within a Credit Bureau (CIC), Scheduled Commercial Bank, NBFC, or Fintech/Financial Infrastructure platform.
• Ability to translate complex regulatory directives into functional data architecture specifications and operational workflows.
• What could set you apart
• Active prior participation in TWG or CIC sub-groups with a demonstrated history of shaping industry-wide data ingestion formats, rejection protocols, or standard operating procedures.

What could set you apart

• Active prior participation in TWG or CIC sub-groups with a demonstrated history of shaping industry-wide data ingestion formats, rejection protocols, or standard operating procedures.

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