Deputy Manager-Front Office Production Support

Sbicap Securities; Mumbai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Sbicap Securities is seeking an experienced professional to provide L1/L2 production support for trading backoffice applications in a fast-paced environment. You will monitor incidents, execute upgrades, and run SQL queries on Linux-hosted systems to ensure smooth operations.

You will coordinate DR drills, assist with regulatory changes, and support audits and reports, working with internal teams and external vendors to resolve post-trade issues and deploy changes effectively.

Qualifications

• Experience providing L1/L2 production support for trading backoffice applications.
• Ability to monitor and resolve production incidents to ensure uninterrupted operations.
• Experience executing application upgrades, patch deployments and bug fixes.

Responsibilities

• Provide L1/L2 production support for trading backoffice applications.
• Monitor and resolve production incidents to ensure uninterrupted business operations.
• Execute application upgrades, patch deployments, and bug fixes.
• Plan, coordinate, and conduct Disaster Recovery (DR) drills.
• Run Oracle/SQL queries for troubleshooting, data validation, and log analysis.
• Support and maintain applications hosted on Linux environments.
• Implement system enhancements driven by regulatory and compliance changes.
• Support technical audits by providing required logs, reports, and documentation.
• Evaluate and deploy business and system change requests.
• Coordinate with internal teams to resolve post-trade, clearing, and settlement issues.
• Liaise with external vendors for issue resolution and application support.
• Prepare and distribute daily MIS and operational reports.

Skills

L1/L2 production support

Incident management

Deployments & upgrades

DR drills planning

SQL queries

Linux environment maintenance

Regulatory/compliance awareness

Audits/documentation support

Cross-team coordination

Tools

Oracle

SQL

Job description

Key Responsibilities:

• Provide L1/L2 production support for trading backoffice applications.
• Monitor and resolve production incidents to ensure uninterrupted business operations.
• Execute application upgrades, patch deployments, and bug fixes.
• Plan, coordinate, and conduct Disaster Recovery (DR) drills.
• Run Oracle/SQL queries for troubleshooting, data validation, and log analysis.
• Support and maintain applications hosted on Linux environments.
• Implement system enhancements driven by regulatory and compliance changes.
• Support technical audits by providing required logs, reports, and documentation.
• Evaluate and deploy business and system change requests.
• Coordinate with internal teams to resolve post-trade, clearing, and settlement issues.
• Liaise with external vendors for issue resolution and application support.
• Prepare and distribute daily MIS and operational reports.

Key Competencies:

• Strong understanding of Equity, Derivatives, Commodities, and trading operations.
• Knowledge of exchange processes and market practices.
• Expertise in managing L1/L2 support, incident management, deployments, and system upgrades.
• Ensures high system availability and operational stability.
• Effective coordination with business users, internal teams, and external vendors.
• Strong communication, collaboration, and customer service orientation.