Deployment Lead (Chennai/Vadodara)

SmartRecruiters, Inc.; Vadodara; Hybrid; INR 2,000,000 - 4,000,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NIQ is seeking a senior operations / platform leader to drive data quality, processes, and automation across global teams. You will coordinate with local, regional, and global partners to embed local market dynamics into standardized processes and achieve operational excellence in production environments.

Responsibilities include acting as SME, managing incidents, delivering executive updates, and guiding end-to-end process improvements, with hands-on SQL/Python data validation and analytics

Qualifications

• Master’s degree in mathematics, engineering, statistics, product/platform owner, or a related quantitative discipline with IT.
• Experience with Product/Platform or NIQ Input system is advantageous.

Responsibilities

• Serve as a senior SME and escalation point for complex technical and operational issues, partnering with Operations leadership to drive resolution.
• Having own stakeholder management during incidents and exceptions, leading communication strategies that ensure clarity, alignment, and confidence across business, client, and technology teams.
• Provide strategic oversight of operational communication by delivering executive level project updates, anticipating risks, and proactively addressing client and stakeholder concerns.
• Design, govern, and optimize end-to-end operational processes; ensure robust documentation standards, version control, and exception tracking.
• Demonstrate deep understanding of execution workflows, applying advanced analytical thinking to identify automation opportunities, scalability improvements, and efficiency gains.
• Lead quality assurance efforts for market setups across regions, ensuring data integrity, consistency, and readiness for client delivery while mitigating data risks.
• Act as a critical connector across departments, driving collaboration and influencing outcomes within a matrixed organizational structure.
• Champion standardization initiatives and process transformation programs, contributing to evolution of methodologies, tools, and best practices.
• Provide technical and process leadership for deployment and optimization of the Consumer Information Platform (CIP), guiding globally distributed teams to ensure best-in-class implementation.
• Define, monitor, and analyze operational KPIs, translating insights into actionable improvements to enhance delivery performance, data accuracy, and operational discipline.
• Lead effectively in a virtual, multicultural, and geographically dispersed environment, mentoring junior team members and fostering accountability and continuous improvement.
• Oversee User Acceptance Testing (UAT) for new capabilities and enhancements, ensuring comprehensive validation, risk assessment, documentation, and successful transition to production.

Skills

SQL

Python

R

Data analysis

Stakeholder management

Project management

Lean Six Sigma

Communication

Education

Master's degree in a quantitative field

Tools

NIQ Input system

Job description

This role requires strong leadership and technical skills, specifically with Oracle DB solutions and cloud base solutions.

You will lead key initiatives and projects to ensure high-quality, reliable data for internal stakeholders. The role involves close collaboration with local, regional, and global partners, to incorporate local market dynamics into standardized operational processes. You will work across geographies to drive consistency, continuous improvement, and operational excellence within the production environment.

KEY RESPONSIBILITIES

• Serve as a senior subject matter expert and primary escalation point for complex technical and operational issues, partnering closely with Operations leadership to drive resolution and ensure timely adoption of tool enhancements.
• Having own stakeholder management during incidents and exceptions, leading communication strategies that ensure clarity, alignment, and confidence across business, client, and technology teams.
• Provide strategic oversight of operational communication by delivering executive level project updates, anticipating risks, and proactively addressing client and stakeholder concerns.
• Design, govern, and continuously optimize end-to-end operational processes; ensure robust documentation standards, version control, and exception tracking mechanisms are embedded and sustained.
• Demonstrate deep understanding of execution workflows, applying advanced analytical thinking to identify automation opportunities, scalability improvements, and efficiency gains.
• Lead quality assurance efforts for market setups across regions, ensuring data integrity, consistency, and readiness for client delivery while proactively mitigating potential data risks.
• Act as a critical connector across departments, driving collaboration and influencing outcomes within a highly matrixed organizational structure.
• Champion standardization initiatives and process transformation programs, contributing to the evolution of methodologies, tools, and best practices.
• Provide technical and process leadership for the deployment and optimization of the Consumer Information Platform (CIP), guiding globally distributed teams to ensure best-in-class implementation.
• Define, monitor, and analyze operational KPIs, translating insights into actionable improvements to enhance delivery performance, data accuracy, and operational discipline.
• Lead effectively in a virtual, multicultural, and geographically dispersed environment, mentoring junior team members and fostering a culture of accountability and continuous improvement.
• Oversee User Acceptance Testing (UAT) for new capabilities and enhancements, ensuring comprehensive validation, risk assessment, documentation, and successful transition to production.

Qualifications

• Master’s degree in mathematics, Engineering, Statistics, Product/Platform owner, or a related quantitative discipline with IT.
• Experience with Product/Platform or experience in NIQ Input system (for internal candidate – at least 2 years' experience as SME) will be considered as advantage
• Fluency in English as a common business language, with strong verbal and written communication skills suitable for executive, client, and global stakeholder interactions.
• Proven problem-solving and analytical capabilities, with the ability to interpret, validate, and analyze complex datasets to support high-quality business decisions.
• Strong capability to coach, mentor, and train teams, effectively explaining technical and methodological concepts to diverse audiences, including non‑technical stakeholders.
• Demonstrated organizational and prioritization skills, with the ability to manage multiple workstreams and competing priorities in a fast‑paced environment.
• Good presentation and storytelling skills, capable of conveying insights, risks, and recommendations clearly to senior leadership.
• Deep understanding and hands‑on experience with process improvement methodologies (e.g., Lean, Six Sigma, continuous improvement frameworks).
• Solid project management expertise, including accurate scoping, dependency management, risk assessment, and proactive stakeholder expectation management.
• Strong analytical thinking and quantitative skills, with experience working with data analysis tools and programming languages such as SQL, R, and Python.
• Exposure to or working knowledge of SQL/R/Python, with the ability to guide teams in applying these tools effectively for data validation, automation, and analysis.
• Proven ability to operate successfully in a global, matrixed, and virtual working environment, influencing without authority and driving alignment across teams.

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state‑of‑the‑art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third‑party website's terms and privacy policy apply