Department Head - Quality Control

Birla Carbon; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Birla Carbon is seeking a Department Head - Quality Control in India to lead quality assurance across materials, processes and finished products. The role emphasizes developing QC norms, coordinating audits, and driving continuous improvement to meet customer expectations.

You will supervise QA teams, implement corrective actions, and ensure safety and compliance in a dynamic chemical environment.

Qualifications

• Quality control norms for materials, processes and finished products.
• Review quality control reports and suggest remedial measures.
• Coordinate external audits and ensure corrective actions.

Responsibilities

• Develop and implement quality control parameters per customer requirements.
• Establish and monitor process controls to prevent variances.
• Coach and develop a skilled workforce for quality objectives.
• Ensure safety standards and compliance across operations.

Skills

Quality control

Process control

System management

New developments

Customer support

Cost optimization

Safety

People development

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Department Head - Quality Control

Location : India Andhra Pradesh BB Puram, AP East Godavari

Organization : Chemicals

Job Description:

Principal Accountabilities

Accountability

Supporting Actions

• Quality control:

Develop and ensure implementation of quality control parameters so as to produce the best quality product as per the requirement of the customers.

• Develops quality control norms for incoming raw materials, packing material, water, processes & finished products. Creates awareness of the plant & quality control.
• Review quality control reports and suggests remedial measures for quality variances.
• Arrange for export inspection. Product audit for export consignment related to quality, packing condition etc.
• Ensure calibration of test equipment & their annual maintenance as per AMC
• Process Control:

Established and implement quality control techniques across the organization.

• Review daily reports to detect process failures and communicate to concerned functioning personnel, and ensure corrective actions.
• Suggests remedial measures.
• Proactive measures on process parameters to avoid
• People Development: Development of skilled, motivated & performance-oriented workforce.
• Implement an agreed action plan for improving OHS. Identify and reward a suitable person for reward & recognition. Plan for career development for subordinates.
• System Management:

Initiate, implement & monitor quality systems and ensure implementation of WCM activities

• Co-ordinate activities related to external audits of BIS, ISO 9001 and ISO 14001 & OHSAS 18001.
• Ensure corrective & preventive actions to close the non- conformances / observations of auditors as and when required.
• Create awareness about WCM activities & monitor adoption of WCM practices.
• New Developments:

Play key role in conceiving, experimenting, and developing cost effective new products, processes and formulations to meet the customer expectations and market demand.

• Co-ordinate with the marketing department to understand the new requirements.
• Discusses with the production department and analyzes the existing products/ processes.
• Helps to develop new products / processes. Value addition to existing products.
• New quality product development. Provide samples of new product to different customers as per marketing dept. advice.
• Also, dispatch samples of various existing products to different customers as per marketing dept. to increase market share and approach to new, customer.
• Customer Support:
• Co-ordinate with the marketing head for providing customer service on quality aspects.
• Suitably meet the expectations of internal customers. To attend to customer complaints about quality matters.
• Co-ordinate third party inspection as per marketing demand and customer requirement regarding finished goods dispatch.
• Cost Optimization:
• Ensure the best use of resources, minimize wastage of costly chemicals & their proper use, and avoid breakage of glass wares.
• Educate raw material and packing material suppliers on quality related issues and ensure always supply better quality and cost effective.
• Earn money through testing of samples of an outside party by utilizing an existing facility.
• Safety:

Implement the consequence management framework, ensure adherence to safety under intense focus and build safety as a non-negotiable culture pillar.

• People Development and Management
• Ensure the development, guidance, and motivation of subordinates to ensure superior performance and employee satisfaction.
• Discover more about life at Aditya Birla Group