Delivery Operations Senior Analyst

Accenture PLC; Thane; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Accenture in India is seeking a Delivery Operations Senior Analyst in Thane to support Life Sciences Regulatory Affairs, including regulatory submissions and R&D data handling, with claims processing duties.

You will manage operations, staffing, coaching, and client escalations, with opportunities to interact with management in a dynamic healthcare outsourcing environment.

Qualifications

• Life Sciences Regulatory Affairs is the primary requirement.
• 5+ years healthcare operations experience.
• 1+ year people management experience.
• Appeals and correspondence leadership experience.
• Knowledge of workforce management concepts.

Responsibilities

• Manage daily healthcare claims operations and staffing.
• Allocate inventory and queue assignments.
• Conduct coaching and performance reviews.
• Monitor service levels, productivity, and quality.
• Handle client and production escalations.
• Support training and onboarding.
• Analyze and solve increasingly complex problems.
• Interact with peers within Accenture, and occasionally with clients or management.
• Be prepared for rotational shifts.

Skills

Life Sciences Regulatory Affairs

Healthcare operations

People management

Workforce management

Education

Graduation

Job description

Skill required: Operations Support - Life Sciences Regulatory Affairs

Designation: Delivery Operations Senior Analyst

Qualifications: Any Graduation

Years of Experience: 5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Primary skill - Life Sciences Regulatory Affairs
• You will be a part of the Healthcare Claims team which is responsible for the administration of health claims This team is involved in core claim processing such as registering claims editing verification claims evaluation and examination litigation
• Collect, collate and evaluate the scientific data gathered as part of R & D.
• Advise on legal and scientific restraints and requirements.
• Ensure the organization s products comply with current regulations.
• Example; Build regulatory submission strategy, author CMC documents, and health authority packages etc.

What are we looking for?

• Primary skill - Life Sciences Regulatory Affairs - P1
• Graduate degree.
• 5+ years healthcare operations experience.
• 1+ year people management experience.Appeals and Correspondence leadership experience.
• Knowledge of workforce management concepts

Roles and Responsibilities:

• Manage daily operations and staffing.
• Allocate inventory and queue assignments.
• Conduct coaching and performance reviews.
• Monitor service levels, productivity, and quality.
• Handle client and production escalations.
• Support training and onboarding
• In this role you are required to do analysis and solving of increasingly complex problems.
• Your day to day interactions are with peers within Accenture.
• You are likely to have some interaction with clients and or Accenture management.
• You will be given minimal instruction on daily work tasks and a moderate level of instruction on new assignments.
• Decisions that are made by you impact your own work and may impact the work of others.
• In this role you would be an individual contributor and or oversee a small work effort and or team.
• Please note that this role may require you to work in rotational shifts Any Graduation

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