Delivery Manager (Retail Planning)

o9 Solutions, Inc.; Bengaluru; On-site; INR 2,600,000 - 4,200,000; Full time

Benefits offered by this job

Stock options

Flat organization

Great people and fun at work

Travel onsite

Job summary

o9 Solutions, Inc. in Bengaluru seeks an experienced Project Manager to lead end-to-end supply chain implementations and value delivery across global customers. You will own project plans, budgets, schedules, and cross-functional teams to ensure on-time, on-budget delivery of complex solutions.

You’ll collaborate with software vendors, customers, and partners, manage risks, and report progress while driving continuous improvement and client satisfaction in a fast-growing scale-up environment.

Qualifications

• 6+ years of overall experience with at least 4 years in project management for supply chain projects.
• Experience with EU, US customers; Asian markets a plus.
• Background in SCM/Retail/Analytics or ERP implementations.
• Prince2 or PMP certification preferred.
• Strong planning and budgeting capabilities.

Responsibilities

• Create and manage a detailed project plan including budget, schedule and resources.
• Coordinate cross-functional teams including software vendors, customers, and partners.
• Act as primary client interface for deliverables and status changes.
• Monitor progress and mitigate risks with proactive communication.
• Provide knowledge transfer and hand over to Support after go-live.
• Identify new opportunities and manage client expectations.

Skills

Project management

Stakeholder management

PMO governance

Prince2 or PMP

ERP implementations

Risk management

Client facing

Tools

Azure DevOps

Asana

MPP

JIRA

Excel

Job description

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Be part of something revolutionary.

We have a vision. Our Digital Brain, o9's AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet. But we also have a vision for our people. We want the most talented, committed and driven people to power our transformative approach. In return, we’ll provide a nurturing environment where you can be a part of something special.

In a nutshell, create and manage an overall project plan including budget, schedule and resources for one or more o9 engagements. Monitor and report progress and changes against the plan. Ensure a successful implementation by motivating and directing a cross-functional project team comprising software vendors, customers, o9 and partners. Act as primary interface with the client regarding deliverables, changes, and sign-off on status.

What you’ll do for us

• Participate in the complete lifecycle of projects from inception to deployment to value delivery and get exposure to customers spanning industry verticals like FMCG, Consumer goods, Retail etc.
• If involved during sales cycle, develop an estimate of effort, time, resources required, and platform sizing needs to help build the SOW.
• Create a detailed project plan and align the stakeholders at customer and o9’s end on the jointly developed project plan, milestones, timelines.
• Ensure the team can work together to accomplish the deliverables and try to mitigate any risks/communicate any deviations from the plan.
• Work with o9 product team to provide suitable resolutions for bugs and enhancement found during project design to deployment stage.
• Provide necessary knowledge transition and documentation, while handing over project to Support services post go-live.
• Continually engage with the customers to manage priorities and expectations, identify new opportunities.
• Provide thought leadership in terms of designs and best practices to the customer and the team.
• Ensure timely and periodic communication with regards to the progress and anticipated concerns to the client.
• In addition to meeting the accepted SLAs, also facilitate improvement and upside (expansion) opportunities post delivery.

SW tools used primarily: o9 planning platform, Excel, Project Planning and monitoring tools like Azure Devops, Asana, MPP, JIRA.

What you’ll have

• 6+ Years of overall experience with 4 years of project management experience in supply chain projects.
• Should have handled EU and US customers, Asian markets are good to have.
• Should have some background in SCM/Retail/Analytics or done ERP implementations.
• Ability to work with and as a true team member.
• Structured and organized in working style with an ability to handle pressure.
• Should have Prince 2 or PMP certifications.
• Planning practitioner’s knowledge.
• Extreme focus on customer value realization.
• Prior experience with planning implementations.
• Experience working with analytical tools like R will be a plus.

What we’ll do for you

• Competitive salary with stock options to eligible candidates.
• Flat organization: With a very strong entrepreneurial culture (and no corporate politics).
• Great people and unlimited fun at work.
• Possibility to make a difference in a scale-up environment.
• Opportunity to travel onsite in specific phases depending on project requirements.
• Support network: Work with a team you can learn from every day.
• Diversity: We pride ourselves on our international working environment.
• Work-Life Balance: https://youtu.be/IHSZeUPATBA?feature=shared
• Feel part of A team: https://youtu.be/QbjtgaCyhes?feature=shared

More about us

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations. With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.

o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!

We have a vision. Our Digital Brain, o9's AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet. But we also have a vision for our people. We want the most talented, committed and driven people to power our transformative approach. As an individual and in a team, your actions reflect our values. In return, we’ll provide a nurturing environment where you can be a part of something special.