Delivery Head

Airo Digital Labs, LLC; Pune District; Hybrid; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Competitive benefits

Opportunities for skill development

Interesting and challenging assignments

Job summary

A technology firm specializing in digital solutions is looking for a Delivery Head to lead technical delivery teams in Pune. The ideal candidate should have over 12 years of experience in project management and proven leadership capabilities. Responsibilities include ensuring timely project delivery, managing client relationships, and overseeing a team of 50+. This role requires a bachelor's degree in technology or a related field and offers hybrid working conditions.

Qualifications

• 12+ years of experience in technical project management and leadership.
• Experience managing 50+ people and large accounts/projects.
• Strong background in client relationship management.

Responsibilities

• Lead the delivery of projects from inception to completion.
• Provide guidance to the Offshore/Onshore team and manage client relationships.
• Engage with CxO levels for project coordination and business development.

Skills

Delivery Management

Account Management

Key Account Management

Client Engagement

Business Analysis

Transition Management

Business Development

Revenue Growth

Relationship Management

Education

Bachelor’s degree in computer science or related field

Job description

Join AiRo Digital Labs and build your career with a leader in emerging digital technologies such as robotic process automation, conversational AI, machine learning, the internet of things, voice‑based technologies, and cloud enablement.

At AiRo, we offer you competitive benefits and a compensation package along with the opportunity to learn on the job, develop knowledge of the process, and grow your career. What’s more, you will have fun as you solve some of the most complex business problems.

Your Job Profile as a Delivery Head

We are seeking a highly skilled and experienced Delivery Head to lead our technical delivery team. The Delivery Head will be responsible for overseeing the successful execution of all technical projects, ensuring that they are delivered on time, within budget, and in accordance with client requirements. The ideal candidate will have a strong background in project management, technical leadership, and client relationship management.

Duties and Tasks of Your Particular Role

• Lead the delivery of projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
• Provide leadership and guidance to Offshore/Onshore team, Customer management, Client management, Project management, Technical Delivery team, including project managers, engineers, developers, and other technical staff.
• Deliver leadership in global account management and growth at offshore, developing relationships with key decision makers for business development, maintaining relationship with clients, understanding business processes, suggesting cost‑effective solutions and securing repeat business.
• Engage at CxO levels of multi‑billion‑dollar client companies, coordinating with multiple service lines & technical teams for securing and executing concurrent projects.
• Steer end‑to‑end project management activities, ensuring delivery within time & budgetary parameters, implementing marketing strategies, resolving operational issues, and ensuring sales/lead generation.
• Act as a strategic planner and leader, building and leading large teams, enabling knowledge sharing among the team, delivering quality service, and achieving customer satisfaction and low operational costs.
• Must have experience managing 50+ people.
• Experience in managing large accounts/projects.
• Experience in handling P&L of the account/project.

Education

Bachelor’s degree in computer science, software development, engineering, or a related technical field; B. Tech/B.E. in any specialization.

Location

Pune

Hybrid mode: work from office – minimum 03 days a week.

You must have Skills

• Delivery Management
• Account Management
• Key Account Management
• Account Mining & Growth
• Client Engagement
• Business Analysis
• Transition Management
• Business Development
• Revenue Growth
• Relationship Management

Years of Experience

12+ Years

Cultural Fit

• Self‑governed: You don’t just understand your responsibility – you understand how your work creates an impact and how important it is.
• Driven: You are self‑driven, hard‑working and take pride in your work.
• Collaborative: You see yourself as an essential part of a team and where your contribution is equally as important as the other team members.
• Creative: You are creative and can think out of the box.

Why You Will Love Working at AiRo

• Excellent working environment
• Interesting and challenging assignments
• The chance to further develop your skills