Delivery Director-Bangalore

Grid Dynamics; Bengaluru; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Grid Dynamics in Bangalore, India is seeking a Delivery Director to lead large, complex programs for enterprise clients, with a strong emphasis on Banking and Payments. You will own end-to-end delivery, governance, and client relationships while driving profitability and strategic outcomes.

The role requires 3+ years of delivery leadership in IT services, a hands-on technical background, and deep experience with Fixed Price/Managed Services Agile projects.

Qualifications

• Career started in software engineering and progressed to Technical Program/Delivery Management.
• 3+ years of delivery leadership in IT services, including recent services experience.
• Track record of managing Fixed Price, Managed Services Agile projects.
• Experience leading enterprise-scale programs, cloud transformations, or cloud-native microservices.

Responsibilities

• Deliver large, complex programs end to end with scope, budget, timeline, quality and SLA.
• Lead a distributed delivery organization across teams/locations via senior leaders.
• Governance: steering committees, QBRs, RAID management, early warning indicators.
• Manage account financials: budget, margin, forecasting, contract changes.
• Balance implementation projects with run/support under SLA.
• Build and maintain senior client relationships and grow accounts.
• Scale agile across teams with operational metrics like DORA and defect leakage.
• Hire, develop and retain top performers and plan succession.
• Contribute hands-on to design discussions and technical topics on projects.

Skills

Delivery leadership

Java / full-stack

AI/GenAI focus

Cloud / Data depth

Job description

Are you a delivery leader who started as a software engineer and still enjoys going deep on technology? We’re looking for a Delivery Director to lead large, complex programs for enterprise clients, with a strong focus on Banking and Payments.

What you’ll own

• Delivery of large, complex programs end to end, including scope, budget, timeline, quality and SLA commitments.
• A distributed delivery organization across multiple teams and locations, working through a layer of senior leaders who report to you.
• Delivery governance: steering committees, QBRs, escalation paths and RAID management, with leading indicators that catch problems early.
• Account financials, including budget, margin and forecasting, plus change requests and contract obligations under Fixed Price and Managed Services models.
• The balance between implementation projects and run/support work under SLA.
• Senior client relationships: building trust with client executives, handling difficult negotiations, being open about bad news, and growing existing accounts.
• Agile at scale across many teams, along with operational metrics (e.g. DORA, defect leakage, utilization) that show measurable improvement.
• The team itself: hiring, developing and retaining strong performers, coaching senior leaders, and planning succession.
• Hands‑on input on technology: taking part in design discussions, challenging architects with evidence, and contributing to technical topics on projects.

What you bring (must-have)

• A career that started in software engineering and grew through the technical ladder into Technical Program Management or Delivery Management.
• At least 3 years of delivery leadership in IT services companies, including recent services experience.
• A track record of managing Fixed Price, Managed Services Agile projects.
• Experience leading enterprise‑scale programs, cloud transformation programs, or cloud‑native microservices applications.
• Strong hands‑on depth in at least one of AI/GenAI, Cloud, or Data (Data Engineering, Analytics, Data Science, ML), plus a Java / full-stack delivery background.
• Clear, confident communication in English with client executives and senior internal stakeholders.

What sets you apart (preferred)

• Experience leading delivery organizations of 250+ people across locations.
• Banking or Payments domain experience, such as cards, real‑time payments, core banking, risk or fraud, and familiarity with regulatory constraints like PCI.
• Experience setting up or running a GCC or global delivery center.
• Delivery of distributed, high‑load systems with demanding throughput and availability targets.
• Production experience with GenAI, including evaluation, guardrails, data privacy and cost control, or with FinOps, cloud security and resilience in regulated environments, or with data governance and MLOps.

Location: Bangalore, India. Work from the office as client engagements require.

If you’ve owned large programs, can talk numbers and outcomes, and want to stay close to the technology, we’d love to hear from you.