Delivery Associate

Career Baale; Moradabad; On-site; INR 167,000 - 279,000; Full time

Job summary

Career Baale is seeking a Delivery Associate in Moradabad to deliver orders safely and on time while providing excellent customer service.

You will pick up orders, verify details, and update delivery status. A valid driving license and two-wheeler are preferred, with strong knowledge of local routes and good communication skills essential for success.

Qualifications

• Delivery or logistics experience preferred.
• Valid driving license; two-wheeler preferred/required.
• Knowledge of local routes.
• Smartphone/app handling abilities.
• Strong communication and customer-service skills.
• Ability to manage multiple deliveries independently.
• Physically fit and dependable for fieldwork.

Responsibilities

• Pick up orders/products and deliver to customers.
• Ensure timely and accurate delivery as per routes.
• Verify orders, addresses, and customer details before delivery.
• Handle products carefully to avoid damage.
• Collect cash or digital payments when applicable.
• Maintain delivery records and update status in app/system.
• Coordinate with operations for delivery issues.
• Communicate professionally with customers and resolve queries.
• Follow safety, traffic, and delivery policies.
• Maintain cleanliness and upkeep of the delivery vehicle/bike.

Skills

Valid driving license

Two-wheeler preferred/required

Knowledge of local routes

Smartphone/app handling

Customer-service

Independent work

Punctual and reliable

Tools

Delivery app

Job description

Job Summary:
We are looking for a reliable and customer-focused Delivery Associate responsible for delivering products/orders safely and on time while providing excellent customer service.

Key Responsibilities

• Pick up orders/products from the designated location and deliver them to customers.
• Ensure timely and accurate delivery as per assigned routes.
• Verify orders, addresses, and customer details before delivery.
• Handle products/packages carefully to avoid damage or loss.
• Collect cash or digital payments, where applicable.
• Maintain proper delivery records and update delivery status through the assigned app/system.
• Coordinate with the operations/team for delivery-related issues.
• Communicate professionally with customers and resolve basic delivery-related queries.
• Follow company safety, traffic, and delivery policies.
• Maintain cleanliness and basic upkeep of the delivery vehicle/bike.

Eligibility & Skills

• Previous delivery, logistics, courier, e-commerce, or field-sales experience preferred.
• Valid driving license and two-wheeler preferred/required, depending on the role.
• Knowledge of local routes and locations.
• Basic smartphone/app handling skills.
• Good communication and customer-service skills.
• Ability to work independently and manage multiple deliveries.
• Physically fit and comfortable working in the field.
• Punctual, responsible, and customer-oriented.