Debt Manager-Flows-Commercial Vehicle

Idfc First Bank Limited; Surat; Presencial; INR 600 000 - 1 200 000; Tempo integral

Resumo da oferta

Idfc First Bank Limited in Surat is seeking a Debt Manager - Flows for Commercial Vehicle portfolios to plan, direct and optimize EMI recovery while adhering to bank guidelines.

The role involves managing agencies, tracking portfolio performance, and ensuring timely collections, with focus on non-starters and delinquency control.

You will coordinate with internal teams and legal for recoveries, and maintain MIS data and reports.

Qualificações

• Graduation in any discipline.
• 2 to 5 years of relevant experience in collections or related fields.

Responsabilidades

• Manage and execute the collections process for assigned debts.
• Track portfolio performance for specific buckets within the assigned area.
• Monitor and control delinquency by bucket and DPD, with a focus on non-starters.
• Allocate targets to agencies and in-house teams and ensure achievement.
• Follow up regularly with defaulting customers.
• Ensure adherence to collection processes and legal guidelines.
• Initiate recovery processes for absconded default customers.
• Recommend legal action for non-recoverable cases and coordinate with the legal team for case closure.
• Maintain administrative data related to collections, including delinquent account history.
• Provide and maintain MIS reports.
• Review collection feedback on a daily, weekly, and monthly basis.

Conhecimentos

Organizational Skills

Communication Skills

Team Leadership

Legal Knowledge

MIS Reporting

Formação académica

Graduation in any discipline

Descrição da oferta de emprego

Job Requirements

About the Role

The Debt Manager - Flows - Commercial Vehicle is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company within the assigned territory. The role focuses on optimizing the efficiency of EMI recovery from customers while ensuring adherence to all bank guidelines, contributing to the broader organizational objectives.

Key Responsibilities

Primary Responsibilities

• Manage and execute the collections process for assigned debts.
• Track portfolio performance for specific buckets within the assigned area.
• Monitor and control delinquency by bucket and Days Past Due (DPD), with a focus on non-starters.
• Allocate targets to agencies and in-house teams and ensure achievement.
• Follow up regularly with defaulting customers.
• Ensure adherence to collection processes and legal guidelines.
• Initiate recovery processes for absconded default customers.
• Recommend legal action for non-recoverable cases and coordinate with the legal team for case closure.

Secondary Responsibilities

• Maintain administrative data related to collections, including delinquent account history.
• Provide and maintain MIS reports.
• Review collection feedback on a daily, weekly, and monthly basis.

What We Are Looking For

Education

• Graduation in any discipline.

Experience

• 2 to 5 years of relevant experience in collections or related fields.

Skills and Attributes

• Strong organizational and planning skills.
• Excellent communication and interpersonal abilities.
• Ability to manage and motivate teams and external agencies.
• Knowledge of legal guidelines and recovery processes.
• Proficiency in maintaining MIS and administrative records.