Debt Associate Manager

Planet Solutions; Khambhat; On-site; INR 250,000 - 420,000; Full time

Job summary

IDFC FIRST Bank is seeking a collections associate to manage overdue accounts, follow up with customers, drive debt recovery, and achieve collection targets. This role emphasizes persistence, clear communication, and adherence to bank policies.

You will negotiate repayment solutions, resolve customer queries, maintain records, and ensure compliance with company policies. Prior experience in collections is a plus, and the role aligns with standard private banking collections practices.

Qualifications

• Experience in debt collection or receivables preferred.
• Strong communication and negotiation skills.
• Ability to follow defined processes and maintain records.

Responsibilities

• Manage overdue accounts, follow up with customers to recover payments.
• Drive debt collection and achieve targets; negotiate repayment solutions.
• Resolve customer queries, maintain records, and ensure policy compliance.

Skills

Debt collection

Negotiation

Customer service

Job description

Manage overdue accounts, follow up with customers, drive debt recovery, achieve collection targets, negotiate repayment solutions, resolve customer queries, maintain records, and ensure compliance with company policies.

Skills highlighted with ‘‘ are preferred keyskills

IDFC FIRST Bank is an Indian private sector bank headquartered in Mumbai, Maharashtra. It was originally called IDFC Bank when it began operations in October 2015 and later became IDFC FIRST Bank after merging with Capital First in 2018.