DC Project Manager

Wipro Technologies; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Wipro Limited in Mumbai seeks an experienced DC Project Manager to lead delivery governance, optimize cost, and ensure the right talent supply chain for a major infrastructure project. The role requires handling CXO reviews, ITSM/ITAM, and a focus on delivery excellence.

The candidate will oversee a ~50-person team, manage client relationships, establish KPIs, and drive automation and knowledge sharing to improve revenue and delivery outcomes.

Qualifications

• IT Operations Management experience is mandatory.
• Experience in ITSM/ITAM and incident/problem/process/knowledge handling.

Responsibilities

• Delivery Management across projects and client relationships.
• Delivery governance and KPI oversight for the project.
• Operational excellence through automation and knowledge management.
• Capability development and talent pipeline creation, including training compliance.

Skills

IT Operations Management

Delivery Governance

Automation

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

• Role : DC Project Manager
• Location : Mumbai
• Experience : 8+ yrs

Key responsibilities:

The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery

• Good understanding on Infra/ DC program
• Capable to handle multi-dimensional aspects, CXO reviews etc
• Experience on ITSM/ITAM, Incident/Problem/Process/Knowledge
• Financial view of Contract; understanding on growth in Revenue/GM & execution plan
• Team of 50+ handling experience
• Account governance/ understanding on dashboard & reports
• Set & review KPIs of OM/ Ops leads
• Automation with optimization/ delivery excellence
• Billing/Efforts loading towards revenue accrual

Delivery Management

• Client Relationship Management
• Delivery governance across the project

Operational Excellence

• Automation Focus
• Innovation Focus
• Drive and deploy Knowledge Management and sharing

Capability Development and Talent Pipeline Creation

• Demand forecasting in line with business requirements
• Drive 100% compliance on trainings and upskilling requirements

Good to have :-

• Multi Domain experience.
• Certification - ITIL 4/PMP/Prince 2

Mandatory Skills: IT Operations Management.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.