DC Customer Service Executive

Unilever; Patna; On-site; INR 600,000 - 800,000; Full time

Job summary

Unilever in Patna DC is seeking a Logistics Executive to manage and optimize logistics and distribution operations for timely, cost-effective product delivery. You will coordinate with internal teams, 3PLs, and vendors to ensure seamless supply chain performance.

The role requires a Bachelor's degree in a related field and 2–5 years of logistics or transportation management experience, with strong analytical and negotiation skills. Proficiency in SAP and MS Office is preferred.

Qualifications

• Bachelor's degree in supply chain management, Logistics, Business Administration, or related field required.
• 2-5 years of experience in logistics, supply chain or transportation management.
• Strong analytical and negotiation abilities, good communication skills.

Responsibilities

• Logistics Planning & Execution: Plan and oversee transportation and distribution to ensure on-time delivery and cost efficiency.
• Vendor & Partner Management: Coordinate with 3PL providers, transporters, and warehouses; negotiate contracts and rates.
• Inventory Management: Monitor inventory levels and align with demand forecasts.
• Compliance & Documentation: Ensure regulatory compliance and maintain shipment records.
• Performance Monitoring: Track KPIs and implement process improvements.
• Stakeholder Collaboration: Align logistics with sales, procurement, and production.
• Technology Utilization: Use logistics software to improve visibility across the supply chain.

Skills

Analytical skills

Problem solving

Communication

Negotiation

Leadership

Team management

SAP knowledge

ERP systems

MS Office

Logistics planning

Vendor management

Education

Bachelor's degree in supply chain management, Logistics, Business Administration, or related field

Tools

Logistics software

SAP

MS Office

Job description

Business Title: Logistics Executive Location: Patna DC

Job Summary: The Logistics Executive will be responsible for managing and optimizing the logistics and distribution operations to ensure the timely and cost-effective delivery of products. The role involves coordinating with internal teams, external vendors, and transportation partners to ensure seamless supply chain operations.

Key Responsibilities

• Logistics Planning & Execution: Plan and oversee the transportation and distribution of goods to ensure on-time delivery. Optimize logistics processes to reduce costs and improve efficiency.
• Vendor & Partner Management: Coordinate with third-party logistics (3PL) providers, transporters, and warehouses. Negotiate contracts and rates with vendors to ensure cost-effectiveness.
• Inventory Management: Monitor inventory levels and ensure alignment with demand forecasts. Ensure proper storage and handling of goods to minimize damage and losses.
• Compliance & Documentation: Ensure compliance with legal and regulatory requirements related to transportation and logistics. Maintain accurate documentation for shipments, invoices, and delivery records.
• Performance Monitoring: Track key performance indicators (KPIs) such as delivery timelines, cost per unit, and transportation efficiency. Analyze data to identify areas for improvement and implement corrective actions.
• Stakeholder Collaboration: Work closely with sales, procurement, and production teams to align logistics operations with business needs. Resolve any issues related to delays, damages, or discrepancies in shipments.
• Technology Utilization: Use logistics management software and tools to streamline operations and improve visibility across the supply chain.

Qualifications

• Education: Bachelor's degree in supply chain management, Logistics, Business Administration, or a related field.
• Experience: 2-5 years of experience in logistics, supply chain, or transportation management.
• Skills: Strong analytical and problem-solving skills. Excellent communication and negotiation abilities.
• Proficiency in logistics software and Microsoft Office Suite. Knowledge of SAP or other ERP systems is a plus.
• Attributes: Detail-oriented and organized. Ability to work under pressure and meet tight deadlines. Strong leadership and team management skills.

Key Competencies

• Supply Chain Optimization
• Vendor Management
• Cost Control
• Stakeholder Collaboration
• Data-Driven Decision Making

Our Commitment to Equality, Diversity & Inclusion

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.