DC Benefits Administrator

Empower Retirement; Gurugram District; On-site; INR 5,703,000 - 8,555,000; Full time

Job summary

Empower Retirement seeks a detail‑oriented retirement plan administrator to process client payroll and participant data, administer defined contribution transactions, and support annual Form 5500 reporting. Proficiency with EXP, OMNI, Excel, and Word is expected.

You will maintain participant records, resolve routine issues with U.S. contacts, and contribute to process improvements while meeting annual targets.

Qualifications

• 1+ to 3 years of defined contribution retirement plan administration experience.
• Experience processing retirement plan payroll data and participant transactions.
• Proficiency with Form 5500, nondiscrimination testing, and profit-sharing allocations.

Responsibilities

• Process client payroll and participant data within SLAs.
• Administer defined contribution transactions including distributions and enrollments.
• Support Form 5500 reporting and nondiscrimination testing.
• Maintain accurate participant records and procedures.
• Escalate issues to appropriate stakeholders and assist with improvements.

Skills

Defined contribution

Retirement plan administration

Form 5500 knowledge

Excel

EXP

OMNI

Analytical skills

Attention to detail

Communication

Education

Bachelor’s degree

Tools

OMNI

EXP

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

What You Will Do

• Process client payroll and participant data files accurately and within established service-level agreements (SLAs).
• Administer defined contribution retirement plan transactions, including distributions, hardship withdrawals, enrollments, and beneficiary updates, using EXP.
• Support annual Form 5500 reporting and nondiscrimination testing.
• Calculate and process annual profit-sharing allocations and employer matching contribution true-ups.
• Maintain accurate participant records and follow applicable plan provisions and established administrative procedures.
• Perform assigned system testing and daily website availability checks.
• Identify, document, and promptly escalation processing errors to appropriate stakeholders.
• Resolve routine operational issues through designated U.S. contacts and escalation unresolved issues to the team leader.
• Provide backup assistance during increased processing volumes to meet team service targets.
• Support special projects, process improvements, and ongoing maintenance of plan procedures.
• Complete professional development activities and assigned professional examinations.
• Meet an annual target of 1,650 billable client hours.

What You Will Bring

• 1-3 years of experience in defined contribution retirement plan administration.
• Experience processing retirement plan payroll data and participant transactions.
• Good understanding of Form 5500, nondiscrimination testing, profit-sharing allocations, and matching contribution true ups.
• Proficiency with retirement plan administration systems, including OMNI and EXP, and Microsoft Excel and Word.
• Strong analytical, problem solving, and organizational skills.
• Ability to maintain detailed retirement plan and participant records accurately.
• Ability to work independently and collaboratively in a team environment.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive client and participant information appropriately.
• Graduate in any discipline from recognized University

What Will Set You Apart

• Experience with Microsoft Access and Microsoft Excel functions.
• Familiarity with defined contribution plan provisions and retirement plan recordkeeping operations.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.