DC Benefits Administrator

Empower; Bengaluru; On-site; INR 450,000 - 750,000; Full time

Job summary

Empower is seeking a payroll and retirement plan administrator in Bengaluru to manage defined contribution plan processes and related data with precision. You will handle payroll data, participant transactions, and plan provisions while supporting Form 5500 reporting and testing. This role requires collaboration with U.S.

contacts and adherence to SLAs. Ideal candidates have 1–3 years in defined contribution administration, proficiency with OMNI and EXP, and strong Excel/Word skills.

Qualifications

• 1–3 years of experience in defined contribution retirement plan administration.
• Experience processing retirement plan payroll data and participant transactions.
• Good understanding of Form 5500, nondiscrimination testing, profit-sharing allocations, and matching contribution true ups.
• Proficiency with retirement plan administration systems, including OMNI and EXP, and Microsoft Excel and Word.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Process client payroll and participant data files accurately within SLAs.
• Administer defined contribution retirement plan transactions (distributions, hardship withdrawals, enrollments, beneficiary updates) using EXP.
• Support annual Form 5500 reporting and nondiscrimination testing.
• Calculate and process annual profit-sharing allocations and employer matching contribution true-ups.
• Maintain accurate participant records and follow plan provisions and procedures.
• Perform system testing and daily website availability checks.
• Escalate processing errors to appropriate stakeholders.
• Provide back-up support during high volumes to meet targets.
• Support special projects and ongoing maintenance of plan procedures.
• Complete professional development activities and assigned professional examinations.
• Meet an annual target of 1,650 billable client hours.

Skills

Payroll processing

Plan administration systems

Excel & Word

Analytical skills

Communication skills

Confidentiality

Independent worker

Education

Any Graduate

Tools

OMNI

EXP

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

What You Will Do

• Process client payroll and participant data files accurately and within established service-level agreements (SLAs).
• Administer defined contribution retirement plan transactions, including distributions, hardship withdrawals, enrollments, and beneficiary updates, using EXP.
• Support annual Form 5500 reporting and nondiscrimination testing.
• Calculate and process annual profit-sharing allocations and employer matching contribution true-ups.
• Maintain accurate participant records and follow applicable plan provisions and established administrative procedures.
• Perform assigned system testing and daily website availability checks.
• Identify, document, and promptly escalation processing errors to appropriate stakeholders.
• Resolve routine operational issues through designated U.S. contacts and escalated unresolved issues to the team leader.
• Provide backup assistance during increased processing volumes to meet team service targets.
• Support special projects, process improvements, and ongoing maintenance of plan procedures.
• Complete professional development activities and assigned professional examinations.
• Meet an annual target of 1,650 billable client hours.

What You Will Bring

• 1-3 years of experience in defined contribution retirement plan administration.
• Experience processing retirement plan payroll data and participant transactions.
• Good understanding of Form 5500, nondiscrimination testing, profit-sharing allocations, and matching contribution true ups.
• Proficiency with retirement plan administration systems, including OMNI and EXP, and Microsoft Excel and Word.
• Strong analytical, problem-solving, and organizational skills.
• Ability to maintain detailed retirement plan and participant records accurately.
• Ability to work independently and collaboratively in a team environment.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive client and participant information appropriately.
• Any Graduate

What Will Set You Apart

• Experience with Microsoft Access and Microsoft Excel functions.
• Familiarity with defined contribution plan provisions and retirement plan recordkeeping operations.

Disclaimer: This job and Location posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.