Data Stewardship Specialist - Pharma and Life Sciences

WNS Global Services Pvt Ltd; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

WNS Global Services Pvt Ltd in Gurugram, India, seeks a Data Stewardship professional for Pharma and LifeSciences. You will manage data quality, governance, and security across functions, collaborating with Trade, Finance, BTS and global teams to enable data-driven decisions and reliable BI.

The role emphasizes Power BI dashboards, CRM data from Veeva, master data maintenance, and ensuring data accuracy across SAP, Oracle, and other systems.

Qualifications

• Degree in data management, IT, bioinformatics or related field.
• Experience in the pharmaceutical industry is a plus.

Responsibilities

• Establish and enforce data governance policies to ensure data quality and integrity.
• Identify and resolve data quality issues, duplicates, inconsistencies, and missing information.
• Define and implement data validation and cleansing processes.
• Support HCO harmonization projects.

Skills

Data governance

Data quality

Power BI

CRM data

Master data management

SQL

Data visualization

Attention to detail

Communication

Project management

Microsoft Excel

Reltio MDM

SAP

Oracle

Education

Degree in data management / IT / bioinformatics

Tools

Veeva CRM

Power BI

SAP

Oracle

SQL

Reltio MDM

Job description

Data Stewardship - Pharma and LifeSciences Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS' core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description Role Overview

Is responsible for managing, maintaining, and ensuring the quality, accuracy, and security of data across the organization. They collaborate with multiple teams, including Trade, Finance, commercial, BTS (Business Technology Solutions) and international to support decision-making and ensure data accuracy and quality. They also play a key role in utilizing data visualization tools like Power BI and customer relationship management (CRM) platforms like Veeva to enhance business operations.

Key Responsibilities

Data Governance and Quality Management

Establish and enforce data governance policies to ensure data quality and integrity. Identify and resolve data quality issues like inconsistencies, duplicates, or missing information. Define and implement data validation and cleansing processes. Support HCO harmonization project

Data Management and Maintenance

Maintain master data records on accounts & customers level Ensure data consistency across various platforms, systems, and databases. Manage data changes and updates while ensuring traceability and accuracy. Oversee the integration of data from CRM systems such as Veeva into master databases.

Power BI Dashboard Creation and Data Visualization

Design and create interactive Power BI dashboards for various departments to visualize business-critical data. Provide insights through data visualization, enabling stakeholders to make data-driven decisions. Ensure that Power BI reports and dashboards are aligned with business objectives and are updated regularly with the latest data.

Working with CRM Platforms (Veeva)

Manage data extraction, integration, and analysis from CRM systems like Veeva for customer management, sales tracking, and marketing activities. Support sales and marketing teams by providing CRM-based data reports and insights. Ensure accurate and timely updates of customer and sales data within the CRM system and troubleshoot any CRM data-related issues.

Data Reporting and Analytics Support

Support the creation of reports and dashboards by providing high-quality, well-maintained data. Collaborate with business analysts, sales teams, and data scientists to ensure data is suitable for analysis and reporting in Power BI and CRM platforms like Veeva .

Skills and Qualifications

Educational Background

A degree in data management, IT, bioinformatics, or a related field. Experience in the pharmaceutical industry is a plus.

CRM Experience

Hands-on experience working with CRM platforms such as Veeva to manage customer data and track sales.

Microsoft Excel

Advanced user with ability to use formulas, functions, pivot tables, transforming data.

Reltio MDM

Experience using Reltio for master data management

Analytical Skills

Ability to analyze data sets, identify issues, and implement corrective measures.

Attention to Detail

Ensuring accuracy and completeness in managing and overseeing large volumes of data.

Technical Skills

Experience with data management systems (e.g., SAP, Oracle), SQL, CRM systems like Veeva, and other database tools.

Project Management

Ability to manage data-related projects, ensuring timelines and quality standards are met.

Communication

Excellent communication skills to liaise with cross-functional teams and stakeholders.

Power BI Proficiency

Experience in using dashboards and data visualizations using Power BI (desirable Qualifications Graduate)