Data Quality Specialist II

Amerisource Bergen; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Amerisource Bergen seeks a Data Quality Specialist (Level 2) to ensure accuracy of SAP customer master data and support onboarding workflows. You will audit records, analyze documents, and create Master Load Templates to align with client requirements.

The role emphasizes data integrity, cross-functional collaboration, and timely data corrections. The ideal candidate brings strong analytical skills, attention to detail, and experience with customer master data management in onboarding processes.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2+ years in customer onboarding or onboarding-related operations.
• Certification in project, service, process management or quality preferred.

Responsibilities

• Data Auditing Validation: Audit and validate all SAP customer master fields for onboarding records to ensure accuracy, consistency, and compliance with organizational standards.
• Advanced Documentation Analysis: Analyze customer-submitted documents to extract and interpret essential data elements, determining setup parameters that align with customer needs.
• Quality Assurance Champion: Conduct meticulous quality checks to safeguard data integrity, identifying, troubleshooting, and resolving discrepancies or errors to ensure all data is complete and reliable.
• Data Integrity Maintenance: Identify and correct discrepancies in customer master data, ensuring high-quality standards for data accuracy and integrity.
• Collaboration: Partner closely with cross functional teams, sales and Customer Engagement Managers to clarify data requirements and resolve any issues related to data input.
• Data Management: Organize and maintain comprehensive records in accordance with company policies, ensuring data is structured and readily accessible for future analysis.
• SAP Expertise: Utilize advanced SAP skills to input, validate, and maintain customer master data and support onboarding processes.
• MLT Creation: Create Master Load Templates (MLTs) based on customer input gathered through document collection processes, ensuring alignment with operational and regulatory requirements.
• Documentation Management: Review and analyze customer documentation to determine load parameters.
• Threshold Credit Setup: Assess and determines credit parameters for new accounts under a specified threshold, ensuring adherence to company policies and procedures.
• Existing Account Adjustments: Review, analyze, and update credit parameters based on existing accounts.
• Account Readiness: Finalize the setup of customer accounts in SAP, ensuring all required data fields are completed and accurate to permit ordering.
• Task-Driven Assignments: Complete specific data entry assignments tied to onboarding workflows while adhering to priority and quality standards.
• Error Identification and Resolution: Identify and eliminate data discrepancies or incomplete information to Data Quality Specialists for resolution, ensuring timely corrections.
• Data Updates: Perform updates to customer master records as needed, ensuring compliance with organizational standards.

Skills

Data quality

SAP expertise

Onboarding

Documentation analysis

Data management

Education

Bachelor's degree in business, information systems, operations, or related field

Tools

SAP

Job description

Job Summary

We are seeking a highly detail-oriented and analytical Data Quality Specialist (Level 2) to join our dedicated team. In this critical role, you will focus on ensuring data quality and accuracy, and analysis. Your responsibilities will be vital to supporting our onboarding processes, including auditing and validating customer master fields, creating Master Load Templates (MLTs) based on customer-provided documentation, determining credit parameters for specific thresholds and existing accounts, and finalizing account setups to enable customers to place orders. You will collaborate closely with Data Quality Specialists (Level 1) and cross-functional teams to facilitate successful onboarding and account setup for new customers. If you thrive in a detail-driven environment and are passionate about upholding high standards of data integrity, this is the perfect opportunity for you to advance your career. The ideal candidate will possess a keen eye for detail, excellent problem-solving skills, and a solid understanding of customer master data management and onboarding workflows.

Key Responsibilities

• Data Auditing Validation: Audit and validate all SAP customer master fields for onboarding records to ensure accuracy, consistency, and compliance with organizational standards.
• Advanced Documentation Analysis: Lead the analysis of customer-submitted documents to extract and interpret essential data elements, determining setup parameters that align with customer needs.
• Quality Assurance Champion: Conduct meticulous quality checks to safeguard data integrity, identifying, troubleshooting, and resolving discrepancies or errors to ensure all data is complete and reliable.
• Data Integrity Maintenance: Identify and correct discrepancies in customer master data, ensuring high-quality standards for data accuracy and integrity.
• Collaboration: Partner closely with cross functional teams, sales and Customer Engagement Managers to clarify data requirements and resolve any issues related to data input.
• Data Management: Organize and maintain comprehensive records in accordance with company policies, ensuring data is structured and readily accessible for future analysis.
• SAP Expertise: Utilize advanced SAP skills to input, validate, and maintain customer master data and support onboarding processes.
• MLT Creation: Create Master Load Templates (MLTs) based on customer input gathered through document collection processes, ensuring alignment with operational and regulatory requirements.
• Documentation Management: Review and analyze customer documentation to determine load parameters.
• Threshold Credit Setup: Assess and determines credit parameters for new accounts under a specified threshold, ensuring adherence to company policies and procedures.
• Existing Account Adjustments: Review, analyze, and update credit parameters based on existing accounts.
• Account Readiness: Finalize the setup of customer accounts in SAP, ensuring all required data fields are completed and accurate to permit ordering.
• Task-Driven Assignments: Complete specific data entry assignments tied to onboarding workflows while adhering to priority and quality standards.
• Error Identification and Resolution: Identify and eliminate data discrepancies or incomplete information to Data Quality Specialists for resolution, ensuring timely corrections.
• Data Updates: Perform updates to customer master records as needed, ensuring compliance with organizational standards.

Qualifications

• Bachelors degree in business, information systems, operations, or a related field, or equivalent experience required.
• 2+ years of experience in customer onboarding, customer operations, service delivery within moderate-scope processes, or a related field required.
• Certification in project, service, process management certifications, quality or process improvement preferred.

Job Type

Full time