Data Operations Associate

Zocdoc; Pune District; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Medical insurance

Lunch provided daily

Daycare/creche facility

Headspace corporate wellness

Cellphone and wifi reimbursement

Parental leave

Sabbatical leave

Annual health check-ups

Great Place to Work recognition

Job summary

Zocdoc is seeking a Provider Data Operations Associate in Pune, India, to build and maintain extensive provider profiles by consolidating data from multiple sources and ensuring accuracy. Strong SQL and Excel skills are required, along with meticulous attention to data quality.

The role emphasizes data privacy, compliance, and effective collaboration across teams in a fast-paced environment. US healthcare exposure is a plus, with excellent English communication expected.

Qualifications

• At least a bachelor’s degree from a reputed institution.
• At least 2 years of work experience.
• Relevant experience in data analysis, SQL, or Excel-based roles is highly desirable.
• Familiarity with AI-powered tools for research, summarization, and data validation, with the ability to review, refine, and quality-check AI-generated outputs.
• Advanced knowledge of Microsoft Excel and Google Sheets
• Exceptional attention to detail and accuracy in working with complex data
• Strong problem-solving skills and the ability to analyze and resolve data discrepancies
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Excellent written and verbal communication skills in English, with the ability to work effectively in a team
• A background in US healthcare or other data-driven industries is a plus

Responsibilities

• Utilize SQL to extract, manipulate, audit, and analyze data
• Build and maintain detailed provider profiles by merging data from multiple sources, ensuring accuracy and consistency.
• Use Excel/Google spreadsheets to manage and update large datasets, create reports, and conduct data analysis
• Review and verify the accuracy of provider information to ensure all details are up-to-date, and address any gaps or inconsistencies through outreach
• Ensure all data privacy and compliance standards are met

Skills

SQL

Excel

Data analysis

Attention to detail

English communication

Education

Bachelor's degree

Tools

Google Sheets

Job description

About us:

Healthcare should work for patients, but it doesnt. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. However, in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdocs mission is to give power to the patient. To do that, weve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

About the Role:

In this role, you will leverage your technical expertise to set up and maintain an accurate and comprehensive database of doctor profiles and healthcare institutes. The ideal candidate will possess a high level of attention to detail and a strong ability to work with large data sets.

A Day in the Life of a Provider Data Operations Associate:

Utilize SQL to extract, manipulate, audit, and analyze data

Build and maintain detailed provider profiles by merging data from multiple sources, ensuring accuracy and consistency.

Use Excel/Google spreadsheets to manage and update large datasets, create reports, and conduct data analysis

Review and verify the accuracy of provider information to ensure all details are up-to-date, and address any gaps or inconsistencies through outreach

Ensure all data privacy and compliance standards are met

Skills & Qualifications:

At least a bachelors degree from a reputed institution (good percentage or a minimum of 60% in 10th/12th/graduation and above)

At least 2 years of work experience

Relevant experience in data analysis, SQL, or Excel-based roles is highly desirable.

Familiarity with AI-powered tools for research, summarization, and data validation, with the ability to review, refine, and quality-check AI-generated outputs.

Advanced knowledge of Microsoft Excel and Google Sheets

Exceptional attention to detail and accuracy in working with complex data

Strong problem-solving skills and the ability to analyze and resolve data discrepancies

Ability to manage and prioritize multiple tasks in a fast-paced environment

Excellent written and verbal communication skills in English, with the ability to work effectively in a team

A background in US healthcare or other data-driven industries is a plus

Benefits

An incredible team of smart and supportive people

A competitive compensation package, including attractive medical insurance

Amazing perks think catered lunch every day, Ping Pong, etc.

Daycare/creche facility for kids

The chance to create a better healthcare experience for millions of patients!

Corporate wellness programs with Headspace

Cellphone and wifi reimbursement

Competitive parental leave

Sabbatical leave (over 5 years)

Annual sponsored health check-ups

Zocdoc is certified as a Great Place to Work 2024-2025

Note: We are looking for candidates who have exceptional communication skills.