Data & Business Intelligence Analyst

UPS; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

UPS in Chennai, India seeks a data analytics professional to provide strategic, analytical, and technical support for data and business intelligence activities. You will design, develop, and deliver reports, dashboards, and insights to management and clients, enabling data-driven decisions across functions.

Responsibilities include data quality monitoring, ad hoc analysis, data mining, and translating results into clear written and visual outputs.

Qualifications

• Strong analytical skills and attention to detail.
• Able to quickly learn new applications, processes, and procedures.
• Excellent verbal and written communication skills.
• Ability to form good partner relationships across functions.
• Intermediate knowledge of SQL and tools that leverage SQL language.
• Experience writing software requirements and test specifications, and using data to drive decisions.
• Bachelor’s degree, international equivalent, or at least 3 years UPS experience.

Responsibilities

• Designs, develops, and maintains reports and analytical tools with data quality monitoring.
• Identifies and fixes data errors and inconsistencies.
• Translates data results into written reports, tables, graphs, and charts for management.
• Creates ad hoc reports to aid management understanding and decision making.
• Uses data mining to extract info and identify correlations.
• Organizes information into comprehensible structures.
• Uses data to predict trends in customer base and conducting statistical analyses.
• Identifies ways to streamline budgets and processes.

Skills

Strong analytical

Excellent communication

Collaboration

Learn new applications

Partner relationships

SQL knowledge

Software requirements writing

Education

Bachelor's degree or international equivalent

Tools

SQL-based tools

Data warehousing software

Data science software

Job description

Job Description:

JOB SUMMARY

This position provides strategic, analytical, and technical support for data and business intelligence activities. This position leverages data to gain key insight into business opportunities, and effectively presents these insights to business stakeholders. This position participates in the creation, distribution, and delivery of analytics reports, tables, graphs, and communication materials that effectively summarize findings and support recommendations.

RESPONSIBILITIES

• Designs, develops, and maintains reports and analytical tools and performs ongoing data quality monitoring and refinement.
• Identifies and analyzes errors and inconsistencies in the data and provides timely resolutions.
• Translates data results into written reports, tables, graphs, and charts to convey information to management and clients.
• Creates ad hoc reports and views on a frequent basis to assist management in understanding, researching, and analyzing issues.
• Uses data mining to extract information from data sets and identify correlations and patterns.
• Organizes and transforms information into comprehensible structures.
• Uses data to predict trends in the customer base and consumer populations and performs statistical analysis of data.
• Identifies and recommends new ways to support budgets by streamlining business processes.

QUALIFICATIONS

Requirements:

• Strong analytical skills and attention to detail.
• Proven ability to quickly learn new applications, processes, and procedures.
• Able and willing to collaborate in a team environment and exercise independent judgement.
• Excellent verbal and written communication skills.
• Ability to form good partner relationships across functions.
• Intermediate knowledge of SQL and tools that leverage SQL language
• Demonstrated experience in writing software requirements and test specifications, as well as using data to drive business decisions.
• Bachelor’s degree, international equivalent, or at least 3 years of relevant UPS experience.

Preferences:

• Bachelor's Degree (or internationally comparable degree) – Business/Economics, Computer Science, Engineering, Marketing, MIS, Mathematics, or related discipline.
• Experience with data warehousing, data science software, or similar analytics/business intelligence systems.

Employee Type:

Permanent

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