Data Analyst MIS And Software Support Executive

Cera Chem Private Ltd; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Cera Chem Private Ltd in Chennai is seeking a Data Analyst - MIS & Software Support Executive to manage MIS reporting, dashboards and software support for employees.

You will prepare daily to monthly reports, analyze sales performance, ensure data accuracy, coordinate with teams for data collection and assist with software testing and implementation, while providing training and resolving issues.

Qualifications

• Degree with Fresher and willingness to learn.
• Analytical skills with ability to create and interpret MIS reports.
• Proficiency in Excel and Power BI for data visualization.

Responsibilities

• Prepare daily, weekly & monthly MIS reports.
• Analyze sales, targets & business performance.
• Maintain and manage data accurately.
• Create dashboards and performance reports.
• Track target vs. achievement.
• Provide data-driven insights to management.
• Coordinate with internal teams for data collection.
• Provide software/application support to employees.
• Troubleshoot software-related issues.
• Handle and track support tickets.
• Coordinate with teams to resolve technical issues.
• Assist with software testing & implementation.
• Conduct basic user training and support.
• Document issues and resolutions.

Skills

Excel

Power BI

Data Analysis

Communication Skills

Ticket Management

Troubleshooting

Training Coordination

Software Testing

Education

Degree with Fresher

Job description

Job Title: Data Analyst - MIS & Software Support Executive

Data Analyst - MIS Advanced Excel & Power BI | MIS Reporting | Sales Analysis | Dashboard & Data Management Software Support Executive Application Support | Troubleshooting | Employee Training | Ticket & Issue Management | Software Testing & Implementation

Data Analyst - MIS Key Responsibilities

• Prepare daily, weekly & monthly MIS reports
• Analyze sales, targets & business performance
• Maintain and manage data accurately
• Create dashboards and performance reports
• Track target vs. achievement
• Provide data-driven insights to management
• Coordinate with internal teams for data collection

Software Support Executive Key Responsibilities

• Provide software/application support to employees
• Troubleshoot software-related issues
• Handle and track support tickets
• Coordinate with teams to resolve technical issues
• Assist with software testing & implementation
• Conduct basic user training and support
• Document issues and resolutions

Skills & Competencies

• Basic Software & Application Knowledge
• Troubleshooting & Problem-Solving Skills
• Good Communication Skills
• Ticket & Issue Management
• Software Testing Knowledge
• Employee Training & Coordination
• Willingness to Learn

Qualification & Experience

Degree with Fresher

Location

Mylapore, Chennai

Employment Type

Full

Application Deadline

30/09/2026