Data Analyst – Data Quality, Data Governance

EXL; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

EXL is seeking a data quality and governance professional to profile, assess, and document data quality issues across Claims and Underwriting domains. You will define rules, KPIs, and governance standards, collaborating with business and IT to assign data owners and responsibilities.

You will maintain lineage, contribute to the catalog, and perform root cause analysis with dashboards and leadership updates. This role requires experience in insurance data and regulatory awareness.

Qualifications

• Bachelor's degree in Information Management, Data Science, Statistics, Computer Science, or related field.
• 3–6 years of experience in data quality, governance, or data analytics.
• Certification in data management (e.g., CDMP) or relevant data governance tools.
• Experience in insurance, financial services, or regulated industries preferred.

Responsibilities

• Profile, assess, and document data quality issues across Claims and Underwriting data domains.
• Define, implement, and monitor data quality rules, thresholds, and KPIs.
• Support the enterprise data governance framework including policies, standards, and business glossary.
• Collaborate with business and IT stakeholders to identify data owners, stewards, and accountability structures.
• Maintain data lineage documentation and contribute to the data catalog.
• Conduct root cause analysis on data quality failures and track remediation progress.
• Prepare data quality dashboards, scorecards, and status reports for leadership.
• Participate in working sessions with Claims and Underwriting teams to align on data definitions and business rules.
• Support change management and training activities related to governance adoption.

Skills

Communication skills

Detail-oriented

Cross-functional collaboration

Problem-solving

Adaptable

Education

Bachelor's degree in Information Management/Data Science/Statistics/CS or related field

Tools

SQL

Python/R

Excel

Informatica DQ

Collibra

Talend

Data catalog tools

Job description

Key Responsibilities

• Profile, assess, and document data quality issues across Claims and Underwriting data domains.
• Define, implement, and monitor data quality rules, thresholds, and KPIs.
• Support the development and rollout of the enterprise data governance framework including policies, standards, and business glossary.
• Collaborate with business and IT stakeholders to identify data owners, stewards, and accountability structures.
• Maintain data lineage documentation and contribute to the data catalog.
• Conduct root cause analysis on data quality failures and track remediation progress.
• Prepare data quality dashboards, scorecards, and status reports for leadership.
• Participate in working sessions with stakeholder's Claims and Underwriting teams to align on data definitions and business rules.
• Support change management and training activities related to governance adoption.

Required Technical Skills

Data & Analytics

• SQL – proficiency in querying, profiling, and validating large datasets
• Python or R – for data analysis, quality checks, and reporting
• Microsoft Excel – advanced use for data analysis and reporting
• Data quality tools – Informatica DQ, Collibra, Talend, or equivalent
• Data catalog and metadata management tools

Data Governance

• Solid understanding of data governance frameworks (DAMA-DMBOK preferred)
• Experience defining data standards, policies, and business glossaries
• Familiarity with data stewardship, ownership, and accountability models
• Knowledge of data classification, lineage, and master data management (MDM)
• Awareness of regulatory and compliance requirements for insurance/financial data

Domain Knowledge

• Insurance industry experience – Claims and/or Underwriting strongly preferred
• Understanding of Claims lifecycle and Underwriting data structures
• Familiarity with P&C insurance data models

Analytical & Process Skills

• Experience conducting data profiling and root cause analysis
• Ability to document data flows, mappings, and business rules clearly
• Track record of working across business and IT stakeholder groups to resolve data issues

Preferred Qualifications

• Bachelor's degree in Information Management, Data Science, Statistics, Computer Science, or a related field
• 3–6 years of experience in data quality, data governance, or data analytics roles
• Certification in data management (e.g., CDMP) or relevant data governance tools
• Prior experience in insurance, financial services, or highly regulated industries
• Experience working in client-facing or consulting environments

Soft Skills & Competencies

• Strong communication skills – able to translate technical findings for non-technical business audiences
• Detail-oriented with strong organizational and documentation habits
• Collaborative and comfortable working in a cross-functional, client-facing environment
• Proactive problem-solver who can work independently with minimal direction
• Adaptable in fast-paced, evolving project environments