Data Analyst

Growth For Impact; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Growth For Impact in Bengaluru is seeking a data analytics professional to build and maintain dashboards for Collections, Payments, Onboarding, and Risk teams, enabling visibility into operations.

You will develop KPI tracking systems for daily/weekly/monthly reporting, automate reporting to cut manual work, and provide ad-hoc analysis to guide decisions. Collaborating with Engineering, Finance, and stakeholders, you will improve data pipelines and contribute to data warehouse decisions.

Qualifications

• BI proficiency with major tools listed.
• Ability to tell data stories to non-technical stakeholders.
• Experience ensuring data quality across systems.
• Experience with Zoho CRM and payment gateways.
• Minimum 4 years of data experience.

Responsibilities

• Build and maintain dashboards for Collections, Payments, Onboarding, and Risk teams.
• Create KPI tracking systems for daily/weekly/monthly reporting.
• Develop automated reporting solutions to replace manual processes.
• Provide ad-hoc analysis to support business decisions and identify trends.
• Identify and escalate data gaps to Engineering.
• Document data schemas, definitions, and data lineage for stakeholders.
• Support Collections team with payment failure patterns and anomalies.
• Support Risk/Credit team with onboarding funnel metrics and gaps.
• Support Finance with vendor payment reconciliation and audit trails.
• Analyze Onboarding funnel performance and track improvement.
• Improve data ingestion pipelines with Engineering.
• Contribute to data warehouse/lake design decisions and ETL improvements.

Skills

BI proficiency

Data storytelling

Data validation

Problem-solving mindset

4+ years of experience in data

Experience with Zoho CRM and payment

Tools

Tableau

Metabase

Data Studio

Power BI

Zoho CRM

Internal dashboards

Job description

ROLE

• Build and maintain dashboards and reports for Collections, Payments, Customer Onboarding, and Risk teams
• Create KPI tracking systems for daily/weekly/monthly reporting on collection status, payment success rates, and funnel metrics
• Develop automated reporting solutions to replace manual processes and reduce operational overhead
• Provide ad-hoc analysis to support business decisions and identify trends
• Identify and escalata data gaps and inconsistencies to Engineering
• Document data schemas, definitions, and data lineage for stakeholders
• Support Collections team: build visibility into payment failure patterns, collection protest trends, and anomalies
• Support Risk/Credit team: analyze credit assessment gaps, onboarding funnel drop-offs, and customer lifecycle metrics
• Support Finance: reconcile vendor payments, identify discrepancies, and trace payment flows for audit trails
• Analyze Onboarding funnel performance and track improvement against targets
• Work with Engineering to improve data ingestion pipelines and reduce manual data maintenance
• Contribute to data warehouse/lake design decisions and ETL improvements

REQUIREMENTS

• BI proficiency — Tableau, Metabase, Data Studio, Power BI, or equivalent
• Data storytelling: create clear, actionable dashboards and communicate findings to non‑technical stakeholders
• Data validation experience: identifying data quality issues, performing audits, and reconciling data across systems
• Experience with platforms: Zoho CRM, payment gateways, internal dashboards
• Problem‑solving mindset: break ambiguous questions into actionable analysis
• 4+ years of experience in data