D365 CE / CRM Functional Consultant

Mazik Tech Solutions; Hyderabad; In loco; INR 1.200.000 - 2.400.000; Tempo pieno

Descrizione del lavoro

Mazik Tech Solutions in Hyderabad is seeking a Microsoft Dynamics 365 CE Functional Consultant with 5–8 years of hands-on experience to lead CRM initiatives.

You will work directly with clients on sales, service and omnichannel requirements, customize and configure the platform, and guide users through deployment and training.

This role demands strong communication, stakeholder management, and the ability to translate complex business processes into effective CRM solutions.

Competenze

• 5–8 years experience with MS Dynamics CRM/365
• Experience in client-facing roles and requirement gathering
• Strong communication and stakeholder-management skills

Mansioni

• Lead CRM implementation from scoping to deployment
• Demonstrate MS CRM capabilities to clients
• Provide user training and ongoing support

Conoscenze

Dynamics 365 CE

CRM consulting

Sales & Marketing

Customer Service

Omnichannel

Azure & Power Platform

Power Platform

Dataverse/CDS

Stakeholder management

Training & support

Client-facing

Strumenti

Dynamics 365 CE

Azure

Power Platform

Dataverse / CDS

Descrizione del lavoro

Experience: 5 to 8 years

Location: Hyderabad

Microsoft Dynamics 365 CE Functional Consultant

D365 CE/CRM Functional Consultant with 4 8+ years Experience (Location HYD/Bangalore)

• Experience as an MS Dynamics CRM consultant in a client-facing role
• Experienced with Sales & Marketing, Customer Service, & Omnichannel
• Demonstrate MSCRM solution capabilities to the client
• Strong knowledge of Dynamics 365 CE
• Skilled in customisation and configuration
• Experience working full project life cycles from scoping through to deployment
• Experience with user training and user support
• Strong communication and stakeholder management skills
• Knowledge of Azure and Power Platform
• Interact with prospects / clients to understand business requirements
• Reviewing client business processes
• Re-engineering client s processes to improve efficiency
• Performing many of the functional tasks required for a successful CRM

Implementation, well versed with Power Platform, Microsoft Data Verse/CDS, Healthcare/Manufacturing / Education accelerator, and experience working on any of the domain

Preferred Qualifications:

Microsoft Certifications within the Power Platform, or other closely related Microsoft Products.