D&T Process Automation Engineer I

通用磨坊股份有限公司; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

General Mills India Centre seeks an IT Automation Engineer to design, build, and optimize scalable automation using Power Platform, Agentic AI concepts, and adjacent tools. You will collaborate with global teams to translate business needs into reliable automation that improves efficiency and governance.

You will develop flows, apps, and SharePoint solutions, while supporting migrations and platform health. A strong background in Power Platform and AI-enabled workflows is essential.

Qualifications

• Bachelor's degree from an accredited university.
• 3-5 years in process automation with Power Platform or related roles.
• Hands-on with Power Automate flows and Power Apps.
• Familiarity with agentic AI concepts and orchestration frameworks.
• Experience with SharePoint Online, REST/SOAP APIs, and cloud platforms.
• Proven ability to deliver end-to-end automation from requirements to deployment.
• Strong communication and collaboration skills for global teams.

Responsibilities

• Evaluate opportunities to integrate Agentic AI orchestration into existing automation capabilities.
• Gather requirements from stakeholders and translate into technical designs.
• Design, develop, and maintain Power Automate cloud flows and approvals.
• Build and support Power Apps solutions to digitize forms and processes.
• Design and manage SharePoint sites, lists, and workflows including data migrations.
• Govern and monitor the Power Platform environment, licenses, and health of assets.
• Troubleshoot production issues and adhere to SLAs and KTLO commitments.
• Create solution documentation, test scenarios, and runbooks.
• Handle end-to-end automation requests: intake, scoping, development, UAT, deployment.
• Support platform health reporting and inventory tracking for assets across the org.
• Contribute to legacy migrations and coordinate remediation with teams.

Skills

Power Automate

Power Apps

Agentic AI concepts

Agentic orchestration

Python/JavaScript

SharePoint Online

Power Platform

Requirements gathering

Troubleshooting

Communication

REST/SOAP APIs

ServiceNow

Automation Anywhere A360

Azure DevOps

InfoPath

SPFx

Copilot Studio

Education

Bachelor's degree

Tools

ServiceNow

Automation Anywhere A360

Azure DevOps

InfoPath

SPFx

Copilot Studio

SharePoint Online

REST/SOAP API integrations

Job description

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

OVERVIEW

• Join Digital & Technology (D&T) Intelligent Automation team at General Mills India Centre for role D&T Intelligent Automation Engineer I and help transform how teams across finance, supply chain, and other business functions work.
• You will be responsible to design, build, and enhancing scalable automation solutions using Agentic automation, Microsoft Power Platform, and emerging platforms such as Automation Anywhere and ServiceNow.
• Working closely with business stakeholders, the Intelligent Automation Center of Excellence, and global technology teams, you will turn business needs into reliable solutions that deliver measurable impact.

KEY ACCOUNTABILITIES

• Evaluate opportunities to incorporate Agentic AI orchestration (e.g., AI agents, prompt-driven workflows, agentic automation etc.) into existing GMI AI/Agentic capabilities to extend automation beyond deterministic and rule-based flows.
• Gather requirements from business stakeholders and translate them into technical designs, following IA development standards and guidelines.
• Design, develop, and maintain workflow automations using Power Automate (cloud flows, approvals, integrations) to streamline business processes.
• Build and support Power Apps (canvas and model-driven) solutions to digitize forms and business processes.
• Design, configure, and manage SharePoint sites, lists, libraries, and workflows, including data migrations and site administration.
• Administer and govern the broader Power Platform environment - monitoring usage, ownership, licensing, and health of existing flows, apps, and sites.
• Troubleshoot, debug, and resolve production issues on live automations; adhere to support SLAs and keep-the-lights-on (KTLO) commitments.
• Create and maintain solution documentation, including design docs, test scenarios, and support runbooks.
• Manage automation requests end-to-end - intake, scoping, development, testing (UAT), deployment, and change control.
• Support platform health reporting and inventory tracking for Power Automate/Power Apps assets across the organization.
• Contribute to legacy technology migrations (e.g., InfoPath deprecation) by assessing impact and coordinating remediation.
• Collaborate with global and cross-functional stakeholders, and coordinate priorities via tools like SezrviceNow, ADO, and Teams.

MINIMUM QUALIFICATIONS

Education: Full-time graduation from an accredited university.

Experience: 3-5 years of experience in process automation, with hands-on expertise in agentic automation, Power Platform, or a related technical role. Proven ability to deliver end-to-end, stakeholder-focused automation solutions from requirements through deployment and support

Technical Skills:

• Hands-on experience building and supporting Microsoft Power Automate flows (cloud flows, connectors, approvals, error handling).
• Hands-on experience with Power Apps (canvas apps; model-driven apps a plus).
• Awareness of agentic AI concepts — prompt engineering, AI agent lifecycle, and orchestration frameworks (e.g., LangChain, RAG, MCP); and interest in applying them to automation solutions.
• Hands-on experience with agentic orchestration frameworks or building / integrating AI agents.
• Basic programming knowledge (Python/JavaScript) to support AI agent tooling and API integrations.
• Strong working knowledge of SharePoint Online — site design, lists/libraries, permissions, and workflow integration.
• General understanding of the Power Platform ecosystem (Dataverse, environments, DLP policies, governance basics).
• Ability to gather requirements from business users and translate them into functional and technical designs.
• Strong troubleshooting and debugging skills for production support of automated workflows.
• Clear written and verbal communication skills for documentation and stakeholder collaboration.
• Basic knowledge of REST/SOAP API integrations.

PREFERRED QUALIFICATIONS

• Experience on ServiceNow Framework / AppEngine low code automation
• Exposure to Robotic Process Automation (RPA) tools such as Automation Anywhere A360.
• Familiarity with ServiceNow (incident/request management, App Engine).
• Familiarity with Azure DevOps (ADO) for work tracking.
• Exposure to legacy forms technology (e.g., InfoPath) and migration approaches.
• Exposure to Copilot studio.
• Working knowledge of SharePoint Framework (SPFx).
• Basic understanding of SAP or other enterprise systems (preferred, not required).
• Knowledge of any JavaScript Frameworks like (Angular/ jQuery / Knockout / React /Vue.)
• Soft Skills:
• Exceptional problem-solving and analytical skills, with strong attention to detail.
• Excellent communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.
• Demonstrated ability to work with global teams, manage priorities, and deliver against timelines..

ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.