D&T Analyst II – Corporate Services

General Mills, Inc.; Mumbai; Hybrid; INR 2,500,000 - 4,200,000; Full time

Job summary

General Mills, Inc.의 코퍼레이트 서비스 부문에서 D&T Analyst II 직무를 수행합니다. 파우아이(Powai)– 뭄바이 지역의 하이브리드 근무 형태로, 보안 인프라의 운영과 개선을 주도하며 국제 현장 간 협업을 담당합니다.

이 직무는 출입통제, CCTV, 방문자 관리 시스템의 구축·유지보수, 보안 정책 준수, 기능 업데이트를 포함합니다. 보안 공급업체와의 협업, 문서화 및 운영 매뉴얼 작성도 중요한 역할입니다.

Qualifications

• Access control, CCTV/비디오 대비의 구성 및 문제해결 경험이 필요합니다.
• Visitor management 시스템 구성 및 워크플로우 설정이 요구됩니다.
• 글로벌 시설의 보안 시스템 및 네트워크 다이어그램에 대한 문서화 능력이 필요합니다.

Responsibilities

• 출입통제 시스템 구성 및 유지관리(패널/리더 포함).
• CCTV/비디오 감시 시스템의 설치·운영 및 문제해결.
• 방문자 관리 플랫폼의 보안성 및 워크플로우 최적화.
• 벤더/시스템 integrator와의 업무 조율 및 SOW 검토.
• 보안 표준 및 규정 준수 준수 및 시스템 업그레이드 지원.

Skills

Access control

Video surveillance

Visitor management

AMAG systems

Milestone VMS

SPLAN visitor platform

IP networking fundamentals

Incident management

Vendor coordination

Education

정보기술/공학 학사 학위

Tools

AMAG

Milestone

SPLAN

Job description

## D&T Analyst II – Corporate Services지원: 하이브리드: Powai, Mumbai, MH: Full time: 오늘 공고: 10130826**회사 개요**우리는 전 세계가 사랑하는 식품을 만들기 위해 존재합니다. 하지만 우리는 그 이상을 합니다. 우리 회사는 선한 영향력을 발휘하는 것을 최우선으로 하는 곳이며, 매일매일 배움을 확장하고 새로운 시각을 탐구하며 새로운 가능성을 재창조하는 공간입니다. 우리는 서로에게 도전하고 성장할 수 있는 대담한 사고를 가진 인재, 즉 최선을 다할 수 있는 인재를 찾습니다. 식품 분야의 확고한 리더가 되기 위해, 우리는 끊임없이 다음을 향해 도전하는 사람들과 함께합니다.**OVERVIEW**You'll own the systems that keep our people and sites safe — badge access, video surveillance, and visitor management — across General Mills locations worldwide.You'll work hands-on with vendors, integrators, and site teams to plan upgrades, troubleshoot issues, and bring new systems online.You'll be a trusted go-to partner, giving you visibility and influence well beyond a typical technical support role.Ownership, strong relationships, and work that directly protects people, this role gives you that every day.**KEY ACCOUNTABILITIES*** Administer and maintain Badge Access Control systems (e.g., AMAG), including panel and reader configuration, credentialing, and access group management across global facilities.* Configure, commission, and troubleshoot CCTV/Video Surveillance systems (e.g., Milestone) to ensure continuous coverage and platform stability.* Manage and enhance Visitor Access Management platforms (e.g., SPLAN) to keep visitor workflows secure, efficient, and aligned with site requirements.* Support and refine site-specific Physical Security configurations to keep systems compliant with enterprise security standards.* Own and maintain technical documentation, device inventories, IP/network mappings, and as-built diagrams for every site.* Act as the technical liaison with security integrators and vendors that includes statement-of-work validation, service reviews, deliverable acceptance, and escalation of recurring deficiencies during installations, upgrades, and service delivery,* Coordinate with site and facilities teams to plan project timelines, access windows, and on-site logistics for security deployments.* Monitor and maintain integrations between Physical Security platforms and enterprise systems.* Triage, escalate, and resolve incidents related to access control, video surveillance, and visitor management, ensuring timely acknowledgment and resolution per defined SLAs.* Ensure platform performance, cybersecurity, and adherence to physical security best practices and compliance requirements.* Collaborate with Global Security and Corporate Services stakeholders to identify improvement opportunities and implement incremental enhancements.* Research, evaluate, and pilot proof-of-concepts for new security hardware and software capabilities to expand platform value.* Partner with Solution Managers, Product Owners, and business stakeholders to refine backlog priorities and translate requirements into technical specifications.* Support system upgrades, firmware/software patching, and device replacements, ensuring minimal disruption to site operations.* Maintain lifecycle and asset-management records, including warranties, spares, end-of-life status, replacement and system upgrade planning.* Create SOPs, runbooks, and training materials and provide knowledge transfer to site security and facilities teams.* Provide dedicated coverage during rotational night shift hours (7:00 PM – 4:00 AM India time) to support real-time monitoring, escalations, and time-sensitive vendor/site coordination.**MINIMUM QUALIFICATIONS*** 8+ years of overall IT experience and 5+ years of overall Physical Security experience, with hands-on experience configuring and supporting Access Control, Video Surveillance, and Visitor Management systems.* Experience administering Access Control platforms (e.g., AMAG or similar), including panel/reader configuration, credentialing, and access group management.* Hands-on experience with Video Management Systems (e.g., Milestone or similar), including camera commissioning, network configuration, and troubleshooting.* Familiarity with Visitor Management platforms (e.g., SPLAN or similar) and visitor workflow configuration.* Experience with system integrations and data interfaces, such as APIs, identity/directory services, HR systems, badging systems, visitor management, and monitoring platforms.* Working knowledge of IP networking fundamentals (IP addressing, VLANs, network diagrams) and ability to create and maintain technical documentation and as-built diagrams.* Experience coordinating with security integrators, hardware/software vendors, and site/facilities teams on installation and service delivery.* Strong incident management skills, with the ability to triage, escalate, and resolve issues within defined SLAs.* Knowledge of Physical Security Infrastructure, including controllers, readers, locks, door hardware, video servers, PoE, cabling, UPS, and low-voltage design.* Knowledge of security system compliance, cybersecurity, and industry best practices for access control and surveillance systems.* Detail-oriented with strong problem-solving skills and the ability to work independently across multiple global sites.* Demonstrated ability to collaborate with stakeholders, translate business requirements into technical solutions, and manage external vendor relationships.* Strong written and verbal communication skills, with the ability to explain technical security issues to nontechnical stakeholders.* Willingness and flexibility to work rotational night shift hours (7:00 PM – 4:00 AM India time) to support global site coverage. **PREFERRED QUALIFICATIONS*** Bachelor's degree in Information Technology, Engineering, or a related field* Relevant certifications in physical security systems (e.g., AMAG, Milestone, or equivalent) preferred.**자격 요건**지원자는 해당 직무가 위치한 국가의 최소 연령 요건을 충족해야 합니다.