CyberArk Engineer

Unique Performance Techsoft Pvt Ltd; Mumbai; Presencial; INR 1 200 000 - 1 800 000; Tempo integral

Resumo da oferta

Unique Performance Techsoft Pvt Ltd is seeking a CyberArk L2 Implementation & BAU Operations Engineer to manage PAM platforms, onboarding of privileged accounts, and ongoing operations. The role focuses on secure handling of privileged credentials, incident response, and compliance with audit requirements.

The candidate will act as the second-level technical contact, coordinating with cross-functional teams to maintain vault health, rotate passwords, and troubleshoot CPM/PSM issues.

Qualificações

• Hands-on experience with CyberArk components (Vault, PVWA, CPM, PSM, PTA). Hands on experience on DR drill.
• Strong understanding of PAM concepts and privileged account security.
• Experience troubleshooting CPM/PSM issues and account onboarding. Knowledge of Windows, Linux, network devices, and database authentication. Familiarity with ticketing tools (ServiceNow, JIRA, etc.).
• Basic understanding of scripting/automation (PowerShell, Python – added advantage).

Responsabilidades

• Design, install, configure, and deploy CyberArk PAM solutions (PAS, PSM, PSMSession, PTA).
• Onboard privileged accounts across Windows, UNIX, databases, networks, and apps.
• Monitor the CyberArk Vault, PVWA, CPM, PSM, PSMP and PTA components and ensure system health.
• Provide L2 support for CyberArk incidents and perform root cause analysis for recurring issues.

Conhecimentos

CyberArk PAM

Onboarding privileged accounts

PAM troubleshooting

DR drill experience

Ticketing tools knowledge

Ferramentas

CyberArk Vault

PVWA

CPM

PSM

PTA

Active Directory

LDAP

Splunk

QRadar

PowerShell

Python

Descrição da oferta de emprego

(UNIQUE PERFORMANCE TECHSOFT PVT LTD) Unique Performance continues to work with the changing IT landscape and is adding to its portfolio of solutions to ensure that its customers get the best solutions to take care of their cyber security requirements while reducing the complexities associated with Cyber Governance. Unique Performance helps companies with the safekeeping of digitally managed assets by continuously assessing, remediating, and monitoring the security of their information systems. As a thinking and evolving firm, Unique performance works in Cyber security. From a cyber security perspective, Unique Performance is dedicated to proactively eliminating data breaches from insider privilege abuse and external hacking attacks. Corporates and government organizations working with Unique Performance have been able to shrink their attack surfaces and have been able to identify threats proactively. The company’s state-of-the art integrated risk intelligence platform allows organizations to reveal critical risks hidden within exabytes of user and system data.

Role Overview

The CyberArk L2 Implementation & BAU Operations Engineer is responsible for managing the daily operations, support, and maintenance of the CyberArk Privileged Access Management (PAM) platform. This role ensures the secure handling of privileged accounts, timely resolution of operational issues, efficient onboarding processes, and adherence to compliance and audit requirements. The engineer acts as the second level technical contact for CyberArk-related issues and collaborates with cross-functional teams to maintain a robust PAM environment.

Key Responsibilities

CyberArk Implementation & Configuration

• Design, install, configure, and deploy CyberArk PAM solutions (PAS, PSM, PSMSession, PTA).
• Implement CyberArk Vault (EPV), CPM, PSM, PSM for SSH, and PSM for Web. Perform onboarding of privileged accounts for Windows, Unix/Linux, Databases, Network devices, and Applications.
• Configure password policies, platforms, safes, dual control, and access workflows.
• Integrate CyberArk with Active Directory, LDAP, and SIEM tools (Splunk, QRadar, etc.).

Daily Operations & Monitoring

• Monitor the CyberArk Vault, PVWA, CPM, PSM, PSMP and PTA components and ensure system health.
• Review password rotation jobs, platform tasks, and CPM activity status.
• Analyze logs and alerts to identify potential issues and security risks.

Incident & Problem Management

• Provide L2 support for CyberArk-related incidents raised through ticketing systems.
• Troubleshoot issues involving password rotation failures, CPM errors, PSM access problems, and platform connectivity.
• Hands on experience on DR drill.
• Perform root cause analysis for recurring issues and implement corrective actions.
• Escalate unresolved or critical issues to L3 or vendor support.

Privileged Account Lifecycle Management

• Onboard privileged accounts across Windows, UNIX, databases, network devices, and applications.
• Configure safes, access control policies, platform settings, and rotation schedules.
• Ensure timely password changes, reconciliations, and compliance with organizational security policies.

Required Skills & Qualifications

• Hands-on experience with CyberArk components (Vault, PVWA, CPM, PSM, PTA). Hands on experience on DR drill.
• Strong understanding of PAM concepts and privileged account security.
• Experience troubleshooting CPM/PSM issues and account onboarding. Knowledge of Windows, Linux, network devices, and database authentication. Familiarity with ticketing tools (ServiceNow, JIRA, etc.).
• Basic understanding of scripting/automation (PowerShell, Python – added advantage).