Cyber Security Engineer

Meta Infotech Ltd.; Mumbai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Meta Infotech Ltd. in Mumbai seeks an L2 Network Support Engineer with strong Infoblox DDI experience. You will handle operational support, incident troubleshooting, and configurations across DNS, DHCP, IPAM, and related network services.

The role requires hands-on Infoblox expertise and a solid foundation in routing and switching to resolve incidents and coordinate with cross-functional teams. The position involves monitoring service health, performing approved changes, and maintaining

Qualifications

• Hands-on experience supporting Infoblox DDI in enterprise environments.
• Strong DNS fundamentals: zones, records, forwarders, recursion.
• DHCP: scopes, leases, reservations, address allocation troubleshooting.
• IPAM: subnet management and address-plan documentation.
• Routing and switching: VLANs, subnets, gateways, route troubleshooting.
• Experience with ticketing, incident and change-management processes.
• Clear written and verbal communication with documented investigations.

Responsibilities

• Provide L2 support for Infoblox DDI services (DNS, DHCP, IPAM).
• Troubleshoot DNS resolution, DHCP lease, and IP allocation issues.
• Administer Infoblox appliances, grid components, zones, and records.
• Monitor service health, investigate alerts, and support incidents.
• Perform approved configuration changes and maintain documentation.
• Troubleshoot routing and switching, VLANs and gateways.
• Coordinate with L1, L3, security, server, and app teams to resolve incidents.
• Support upgrades, patching, backups, and maintenance activities.
• Follow change-control, incident-management, and operational procedures.

Skills

Infoblox DDI

DNS troubleshooting

DHCP troubleshooting

IPAM management

Routing & switching

DNSSEC/RPZ concepts

Infoblox Grid administration

NIOS upgrades / HA

Networking certifications

Cisco/Juniper exposure

Python basics

Infoblox APIs

Ticketing & incident management

Documentation

Tools

nslookup

dig

Packet capture

Infoblox APIs

Python

Ansible

Job description

Role level: L2
Primary expertise: Infoblox DDI (DNS, DHCP, IP Address Management)

Role summary

Were looking for an L2 Network Support Engineer with strong hands‑on Infoblox experience and a solid foundation in routing and switching. The role handles operational support, incident troubleshooting, configuration changes, and escalations across enterprise DNS, DHCP, IPAM, and network services.

Key responsibilities

• Provide L2 support for Infoblox DDI services, including DNS, DHCP, and IPAM.
• Troubleshoot DNS resolution, DHCP lease, IP allocation, and connectivity issues.
• Administer Infoblox appliances and services, including Grid components, members, zones, networks, ranges, and records.
• Monitor service health, investigate alerts, and support incident and problem management.
• Perform approved configuration changes and maintain accurate documentation.
• Troubleshoot network issues involving VLANs, subnets, gateways, routing, and switching.
• Coordinate with L1, L3, security, server, and application teams to resolve incidents.
• Support upgrades, patching, backups, recovery, and maintenance activities as required.
• Follow change‑control, incident‑management, and operational procedures.

Required skills

• Hands‑on experience supporting Infoblox DDI in an enterprise environment.
• Practical knowledge of DNS, including zones, records, forwarders, recursion, and troubleshooting resolution failures.
• Practical knowledge of DHCP, including scopes, leases, reservations, and troubleshooting address assignment.
• Understanding of IPAM, subnet management, IP allocation, and address‑plan documentation.
• Working knowledge of routing and switching, including VLANs, subnets, default gateways, and basic route troubleshooting.
• Familiarity with common network tools and methods such as nslookup/dig, ping, traceroute, and packet capture.
• Experience working with ticketing, incident, and change‑management processes.
• Clear written and verbal communication, with the ability to document investigation and resolution steps.

Preferred skills

• Infoblox Grid administration and troubleshooting experience.
• Exposure to Infoblox Reporting, NIOS upgrades, backups, or HA/failover operations.
• Familiarity with DNS security concepts such as DNSSEC, RPZ, or external DNS filtering.
• Experience with network vendors such as Cisco, Juniper, or equivalent.
• Basic scripting or automation experience, such as Python, Ansible, or Infoblox APIs.
• Relevant Infoblox or networking certifications.

Candidate profile

A suitable candidate can independently resolve common Infoblox DNS, DHCP, and IPAM incidents, recognize when an issue involves the wider network, and escalates complex cases with clear evidence and troubleshooting notes. Infoblox should be the candidates core area of expertise, with routing and switching providing the network foundation needed to diagnose related issues.