Customs Operations FinOps Specialist

APM Terminals; Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working arrangements

Opportunities for professional growth

Diverse and inclusive workplace

Job summary

APM Terminals in Navi Mumbai is looking for a skilled finance professional to ensure accurate execution of customs-related transactions. You will be responsible for generating invoices, validation processes, cost management, and compliance support.

The ideal candidate will have strong communication and problem-solving skills, with proficiency in financial systems and advanced Excel knowledge. Join a diverse and inclusive team dedicated to operational excellence and customer satisfaction.

Qualifications

• Experience in customs financial management.
• Ability to collaborate effectively in a team environment.
• Proficiency in handling high-volume transactions.

Responsibilities

• Generate and validate invoices for customs services.
• Ensure timely month‑end closure activities.
• Manage customer relationships and deliver exceptional service.

Skills

Strong email communication skills

Effective problem‑solving abilities

Advanced Excel knowledge

Attention to detail

Ability to manage multiple tasks

Knowledge of customs financial processes

Tools

Kewill

CargoWise One

MS Excel

Job description

Ensure accurate financial execution of customs-related transactions, including invoicing, cost validation, and compliance support.

What we offer

• Impact: Your work will directly contribute to the success of our global operations.
• Opportunity: Ample opportunities for growth and development, both professionally and personally.
• Innovation: Join a forward‑thinking team that embraces innovation and cutting‑edge technologies.
• Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.
• Work‑Life Balance: Flexible working arrangements to support employees.

Responsibilities

• Generate and validate invoices (manual/system-based) for customs services.
• Ensure month‑end closure activities are completed on time.
• Record revenue charges, taxes, duties, and incidental costs in job systems (e.g., Kewill).
• Validate and manage costs from customs and third‑party agents; handle ad‑hoc cost entries.
• Process invoice cancellations and reissuance based on approvals.
• Coordinate invoice dispatch and ensure timely communication with Customer Experience and Ops teams.
• Manage customer relationships and deliver exceptional service to both internal and external stakeholders through professional email communication.
• Support compliance reviews and provide accurate data for KPI and Management Information System reporting.

Accountabilities

• Accurate and timely generation, validation, and dispatch of invoices for customs‑related services.
• Precise recording and reconciliation of costs, taxes, and duties in job systems to maintain financial integrity.
• Compliance with internal controls and external regulations for customs financial processes.
• Delivery of error‑free financial data to support reporting and audit requirements.
• Address and resolve customer complaints or disputes promptly while maintaining alignment with company policies and procedures.
• Collaborate with team members to ensure efficient and effective completion of multiple operational activities.
• Apply problem‑solving skills to identify and address customer issues.

Qualifications

• Strong email communication skills.
• Effective problem‑solving abilities.
• Advanced Excel knowledge.
• High attention to detail with strong organizational capabilities.
• Ability to work collaboratively in a team and support rotating shifts as needed.
• Ability to manage multiple tasks simultaneously.
• Strong knowledge of customs financial processes, tax regulations, and duty structures.
• Proficiency in financial systems (e.g., Kewill, CargoWise One) and MS Excel for data validation.
• Attention to detail and accuracy in high‑volume transactional environments.
• Ability to collaborate effectively with Customer Experience, Ops, and Procure to Pay teams across regions.
• Problem‑solving and adaptability to manage exceptions and ad‑hoc requests.

Equal Opportunity Statement

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal‑opportunity employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].