Customer Support Specialist

JMD Technologies Inc.; Jaipur; On-site; INR 180,000 - 240,000; Full time

Job summary

JMD Technologies Inc. in India seeks Customer Support Executives to join our BPO operations in Jaipur. You will handle voice and chat customer interactions, resolve queries and ensure a positive experience for every caller.

Fresher and experienced candidates are welcome to apply. Interviews are conducted virtually, and you will follow our quality guidelines to deliver accurate information with professionalism.

Qualifications

• Fresher or experienced candidates can apply.
• Location: Jaipur.
• Excellent communication skills required.

Responsibilities

• Handle customer queries through voice/Chat support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards

Skills

Excellent communication skills

Job description

Customer Support Executives for a leading BPO sector

Location: Jaipur

• Process: Voice/Chat Customer Support
• Experience: Fresher and Experienced candidates can apply
• Key Requirement: Excellent communication skills
• Interview: Virtual

Key Responsibilities:

• Handle customer queries through voice/Chat support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards