Customer Support Representative - Chat Process (International)

TP; Goregaon; On-site; INR 279,000 - 390,600; Full time

Job summary

TP in India is hiring for a customer support role focusing on chat and email interactions. The candidate should be a graduate with 1+ year experience in banking or fraud processes and a Cibil score above 680.

Key requirements include excellent written and verbal communication, basic computer skills, and typing speed. The position offers rotational day and night shifts (9 hours) with two rotational week-offs, based in Goregaon, Maharashtra.

Qualifications

• Graduate with 1+ years of experience in banking/fraud process.
• Cibil score should be above 680 (mandatory).
• Excellent communication skills.
• Basic computer knowledge and typing speed.
• Good problem- solving abilities.

Skills

Communication skills

Typing speed

Basic computer knowledge

Problem-solving

Education

Graduate

Job description

We are looking with excellent written and Verbal communication skills who are passionate about helping customers through Chat & Email support.

Eligibility:

• - Graduate with 1+ years of experience in banking/fraud process
• - Cibil score should be above 680 (mandatory)
• - Excellent communication skills.
• - Basic computer knowledge and typing speed.
• - Good problem- solving abilities.

Shift timings:

• - Day & Night shift rotational (9 hours)
• - week off: Any 2 rotational week- offs