Chat Support Executive /Chat Support Associate (International Process)

Red Hibiscus Info Solutions; Kolkata District; On-site; INR 212,040 - 245,520; Full time

Benefits offered by this job

Cab facility

Job summary

Red Hibiscus Info Solutions in Kolkata invites applications for International Chat Support. The role involves handling customer queries via live chat, delivering quick resolutions, and ensuring high-quality service during a rotational night shift (9 hours).

The position offers a salary of 22,000 CTC with 19,000 in-hand and requires 10+2 or higher; freshers to experienced candidates are welcome.

Qualifications

• Must have good communication skills verbal & written.
• Able to speak on any random topic.
• Shift: Rotational Night Shift (9-hour shift)

Responsibilities

• Handle customer queries via live chat
• Provide quick and accurate resolutions
• Deliver an excellent customer experience
• Meet quality and productivity standards

Skills

Good communication

Education

10+2 or above

Job description

Must have good communication skills verbal & written and able to speak any random topic

Job Details

• Process: International Chat Support
• Salary: 22,000 CTC | 19,000 In-Hand
• Qualification: 10+2 (HSC) or Above
• Eligibility: Graduates & Undergraduates | Freshers & Experienced
• Shift: Rotational Night Shift (9-hour shift)
• Week Offs: 2 Rotational Week Offs
• Cab Facility: Either Pick-up or Drop (11:00 PM to 5:00 AM)

Job Role

• Handle customer queries via live chat
• Provide quick and accurate resolutions
• Deliver an excellent customer experience
• Meet quality and productivity standards