Customer Support & Liaison Professional

Surayay Namah Energy; Satna; Sur place; INR 300 000 - 420 000; Plein temps

Résumé du poste

Surayay Namah Energy seeks a customer support professional to provide exceptional service in Satna, India. You will resolve issues, communicate effectively, and maintain accurate records of interactions to support seamless service delivery.

In this role you will collaborate with internal teams, analyze feedback, and propose improvements to enhance customer satisfaction and loyalty. The position offers room for growth within a dynamic energy company.

Responsabilités

• Provide exceptional customer support and resolve issues professionally.
• Develop and maintain strong relationships with customers through effective communication.
• Collaborate with internal teams to ensure seamless service delivery.
• Identify and escape potential issues to senior management.
• Analyze customer feedback and suggest improvements.
• Maintain accurate records of customer interactions and transactions.

Description du poste

Responsibilities

• Provide exceptional customer support and resolve issues professionally.
• Develop and maintain strong relationships with customers through effective communication.
• Collaborate with internal teams to ensure seamless service delivery.
• Identify and escape potential issues to senior management.
• Analyze customer feedback and suggest improvements.
• Maintain accurate records of customer interactions and transactions.