Customer Support Executive @ NOIDA

Shining Stars Institution & travels; Dadri; On-site; INR 250,000 - 300,000; Full time

Job summary

A leading customer service firm in Noida is seeking a Customer Service Executive. This role includes handling inbound and outbound calls, assisting customers with inquiries related to products and services, and resolving complaints. Both freshers and graduates are encouraged to apply, with a salary of up to 3 LPA based on experience. The position requires excellent communication skills in English and the ability to work in rotational shifts.

Qualifications

• Undergraduate or Graduate candidates can apply.
• Freshers and Experienced candidates are both welcome.
• Must have excellent communication skills in English.

Responsibilities

• Handle high volume of inbound and/or outbound calls from customers.
• Assist customers with queries related to products and services.
• Resolve customer complaints efficiently and accurately.
• Record customer interactions and update account information.

Skills

Excellent verbal and written communication skills in English

Customer service skills

Education

Undergraduate/Graduate

Job description

Hi Jobseekers,

We are hiring for Customer Service Executive at NOIDA

Salary-Upto 3 LPA (Based on Experience and Communication)

Any Fresher / Experienced / Undergraduate / Graduate all can apply

Working Conditions :

• Rotational Shift (Day/Night)
• 6 working days
• Weekly off : Rotational

Key Responsibilities :

• Handle high volume of inbound and/or outbound calls inquiries from customers.
• Assist customers with queries related to products, services, billing, troubleshooting, and account management.
• Resolve customer complaints efficiently and empathetically.
• Record customer interactions and update account information accurately.

Qualifications:

• Undergraduate/Graduate both can apply.
• Experience / Fresher both can apply.
• Excellent verbal and written communication skills in English.
• Comfortable working in a Night Shifts.

Interested candidates can apply or drop your cv on

Nandini -9250024048

Regards,

HR Executives

Shiningstars ITPL