Customer Support Executive | Freshers & Experienced | US Process

Glorious Hr Services; Chennai District; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Additional Bonus + Performance IncentI

Job summary

Glorious Hr Services in Chennai invites applications for Senior Customer Service Executive – International Voice Process. This opportunity is open to freshers and experienced candidates seeking a start in the BPO/Customer Service domain, with US shift timing and night rotation.

Key duties include handling inbound and outbound voice queries, providing accurate resolutions, and maintaining high customer satisfaction and quality standards.

Qualifications

• UG and graduate can apply.
• Excellent English Communication Skills (B2 Level Required).
• Willingness to work in Night Shifts (US Time Zones).
• Immediate joiners preferred.

Responsibilities

• Handle inbound/outbound customer queries via voice support.
• Provide accurate and timely resolution to customer concerns.
• Maintain high customer satisfaction and quality standards.
• Adhere to process guidelines and compliance requirements.

Skills

English Communication

Night Shift

US Time Zones

Education

UG/Graduate

Job description

Job Title: Senior Customer Service Executive || International Voice Process

Fresher & Experienced

Location: Kovilambakkam, Chennai

Job Description:

We are hiring for an International Voice Process (US Shift) in Chennai. This is a great opportunity for candidates looking to start their career in the BPO/Customer Service domain with a reputed organization.

Role

Customer Service Executive International Voice

Shift

Night Shift (Rotational Night)

Working Days:

5 Days Working - 2 Rotational off

Interview Mode

Virtual and walkin

Benefits

• Additional Bonus + Performance Incentives
• 2-Way Cab Facility Provided
• Relocation Bonus

Key Responsibilities:

• Handle inbound/outbound customer queries via voice support
• Provide accurate and timely resolution to customer concerns
• Maintain high customer satisfaction and quality standards
• Adhere to process guidelines and compliance requirements

Eligibility Criteria:

• UG and graduate can apply
• Excellent English Communication Skills (B2 Level Required)
• Willingness to work in Night Shifts (US Time Zones)
• Immediate joiners preferred

Selection Process:

• HR
• Amcat (60%)
• Ops Round