Customer Support Engineer

Groupe SII; Bengaluru Urban; On-site; INR 900,000 - 2,100,000; Full time

Job summary

Airbus Customer Services in Bengaluru, India, seeks aviation professionals with deep ATA 46 Information Systems and datalink know-how to deliver expert support to operators worldwide.

You will troubleshoot datalink issues, perform root cause investigations, and function as a technical SME for ATA 46 systems, requiring strong customer-facing experience and aviation domain knowledge.

Qualifications

• 5–8+ years in Avionics, Aircraft Connectivity, Flight Operations Support, or Customer Services.
• Experience with ATA 46 Information Systems and aircraft datalink technologies.
• Strong customer-facing technical support experience.

Responsibilities

• Support Airbus operators worldwide, troubleshoot datalink issues, perform root cause investigations, and act as a technical SME for ATA 46 systems.

Skills

Strong customer-facing experience

Tools

Datalink technologies

Job description

Join Airbus Customer Services!

Seeking aviation professionals with strong expertise in ATA 46 Information Systems and aircraft datalink technologies.

Mandatory Skills:

• Strong customer-facing technical support experience

Experience: 5-8+ years in Avionics, Aircraft Connectivity, Flight Operations Support, or Customer Services.

Certification Required:

Preferred Aircraft:

• A320 Family
• A330
• A350
• A380

What You'll Do:

Support Airbus operators worldwide, troubleshoot datalink issues, perform root cause investigations, and act as a technical SME for ATA 46 systems.