Customer Success Associate

Prompt Career Consultants; New Delhi; On-site; INR 300,000 - 500,000; Full time

Job summary

Prompt Career Consultants in Delhi is seeking a Healthcare Customer Success professional to support patient care operations and manage the patient journey. The role requires strong communication and data skills, including maintaining CRM and Excel records and scheduling follow ups to ensure seamless service delivery.

The ideal candidate will coordinate across teams, uphold quality standards in patient interactions, and contribute to a positive patient experience in a healthcare setting.

Qualifications

• Experience in customer success or patient care within healthcare settings.
• Proficiency with CRM and Excel for data tracking and follow-ups.
• Strong communication and coordination across patient journeys.

Responsibilities

• Maintain CRM/Excel records for patient interactions.
• Schedule follow-ups and coordinate care across teams.
• Manage the complete patient journey from intake to discharge.

Skills

Customer success

Patient Care

Good communication

Maintain CRM/EXCEL

SCHEDULE follow ups

Manage complete patient journey

Education

Graduation Not Required

Job description

Posted: 5 days ago Openings: 1 Applicants: 11

• Customer success
• Patient Care
• Good communication
• Maintain CRM/EXCEL
• SCHEDULE follow ups
• Manage complete patient journey

Role Category: Healthcare & Life Sciences - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills