Customer service professional

TP; Jaipur; On-site; INR 260,000 - 360,000; Full time

Job summary

Teleperformance in Jaipur is seeking a motivated fresher to join our customer experience team. The ideal candidate will have exceptional language proficiency and a passion for delivering outstanding service.

You will handle inquiries via phone, email, or chat, resolve issues, and collaborate with internal teams to enhance the customer experience. You will use our support tools, learn quickly, and contribute to local communities through Teleperformance's locations.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to work in a fast-paced environment and adapt to changes.
• Strong problem-solving and analytical skills are essential.
• Proficiency in using various software applications and tools is necessary.
• Candidates must demonstrate the ability to learn quickly and take on new challenges.
• A strong commitment to delivering exceptional customer experiences is expected.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and effective solutions to customers via phone, email, or chat.
• Collaborate with internal teams to enhance the overall customer experience.
• Utilize advanced support technologies and processes to achieve outstanding results.
• Foster enduring relationships within teams and communities.
• Contribute positively to local communities through Teleperformance's diverse service locations.

Skills

Communication skills

Interpersonal skills

Adaptability

Problem solving

Software proficiency

Learning agility

Job description

Looking for a motivated individual to join our team in Jaipur. The ideal candidate should be a fresher with excellent language proficiency and a strong passion for delivering exceptional customer experiences.

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide timely and effective solutions to customers via phone, email, or chat.
• Collaborate with internal teams to enhance the overall customer experience.
• Utilize advanced support technologies and processes to achieve outstanding results.
• Foster enduring relationships within teams and communities.
• Contribute positively to local communities through Teleperformance's diverse service locations.

Job Requirements

• Excellent communication and interpersonal skills are required.
• Ability to work in a fast-paced environment and adapt to changes.
• Strong problem-solving and analytical skills are essential.
• Proficiency in using various software applications and tools is necessary.
• Candidates must demonstrate the ability to learn quickly and take on new challenges.
• A strong commitment to delivering exceptional customer experiences is expected.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize employee satisfaction and foster lasting client relationships. Join us and become part of an exceptional team!

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.