Customer Service Executive - Motor Finance

Tata Capital Finance Ltd; Dhamtari District; On-site; INR 300,000 - 450,000; Full time

Job summary

Tata Capital Finance Ltd is seeking a Customer Service Executive for UCV Finance – Motor Finance in Dhamtari. You will support the sales team by identifying customers for potential business and coordinating with the supervisor for documentation and disbursement processes.

Under supervisor guidance, you will also help with sanction ratios, meet customer requirements, cross-sell multiple products, and assist in empanelment of new vendors while ensuring compliance with audit and RBI regulations.

Responsibilities

• Identify customers for potential business with help of Supervisor/Manager.
• Collect the documents from customers and validate as per organization norms.
• Log the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement.
• Meet customer requirements & cross-sell multiple products, under guidance of Supervisor/Manager.
• Empanelment of new vendors and develop relationships with them.
• Ensure compliance to all Audit / RBI regulations.

Skills

Customer service

Sales

Documentation

Compliance

Job description

Customer Service Executive - UCV Finance - Motor Finance - Sales - Dhamtari - Nehru Garden - CSE *Dalli Rajhara*

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.