Customer Service Executive - Motor Finance

Tata Capital Finance Ltd; Bilaspur District; On-site; INR 180,000 - 260,000; Full time

Job summary

UCV Finance is hiring a Customer Service Executive for Bilaspur, based at Gaurav Path. Under supervision, you will engage with customers to identify potential business and assist in documentation and verification workflows for motor finance products.

You will log cases in the system, support sanction processes, and aim to meet customer requirements while cross-selling multiple products. The role involves vendor empanelment under supervision and ensuring compliance with Audit and RBI regulations.

Responsibilities

• Perform the following under the guidance/direction of Supervisor/Manager
• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Job description

Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales - Bilaspur - Gaurav Path - CSE

• Perform the following under the guidance/direction of Supervisor/Manager


• With help of Supervisor/ Manager, Identify the customers for protentional Business


• Collect the documents from Customers and validate as per the organization norms


• Logging the case in the system as per SOP and follow the process for disbursement.


• Fulfil - the Sanction ratio as per organisation requirement


• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.


• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them


• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.