Customer Service Executive - Inbound Process / Only Exp...Apply

Credicus Business Services; Navi Mumbai; On-site; INR 312,000 - 357,000; Full time

Benefits offered by this job

Growth opportunities

Job summary

Credicus Business Services is hiring for a Customer Service - Inbound Credit Card role in Turbhe Navi Mumbai. The position requires fluent English communication and 1+ year calling experience, with rotational shifts. Work location is Turbhe Navi Mumbai and graduation is a must.

You will handle inbound calls, resolve customer queries, and maintain accurate call records. Salary is up to 32,000 CTC with 28,000 in hand, reflecting an entry-level compensation package in a dynamic support environment.

Qualifications

• Fluent English communication is essential.
• Minimum 1 year of calling experience.
• Graduation is required.

Responsibilities

• Handle inbound credit card customer calls.
• Provide information and resolve queries.
• Maintain accurate call logs.

Skills

Fluent English communication

Inbound calling

Education

Graduation required

Job description

• Customer service - Inbound Credit Card
• Fluent English Communication
• 1+ year Calling Exp
• Salary: Upto 32,000 CTC - 28,000 In hand
• Interview Process:
  • HR Round
  • Operations Round (Face-to-Face)
  • Aptitude Test
  • Client Interview (Face-to-Face)

Required Candidate profile

• Work Location: Turbhe Navi Mumbai
• Shifts: Rotational
• Graduation is a must

Perks and benefits

• High Salary Package with Growth opportunity !