Customer Service Executive - HCV Finance

Tata Capital; New Delhi; Vor Ort; INR 300.000 - 500.000; Vollzeit

Zusammenfassung

Tata Capital in Delhi seeks a graduate with a keen eye for detail to support customer onboarding and documentation validation. You will work under supervisor guidance to identify potential customers and assist in disbursal processes, while aligning with SOPs and regulatory requirements.

Role involves meeting customer needs, cross-selling multiple products, and aiding vendor empanelment under manager supervision. Training provided to ensure RBI/compliance adherence.

Qualifikationen

• Undergraduate or graduate degree in any discipline.

Aufgaben

• Identify potential customers with supervisor guidance to generate business.
• Collect and validate customer documents following organisation norms.
• Log cases in the system as per SOP and support disbursement process.
• Meet customer requirements and cross-sell multiple products under supervision.
• Assist in empanelling new vendors and developing vendor relationships.
• Ensure compliance with all Audit and RBI regulations under guidance.

Ausbildung

Under Graduate/ Graduate in any discipline

Jobbeschreibung

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Under Graduate/ Graduate in any discipline

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