Customer Service Executive – Banking Process | Fresher & Experienced | Thane

Creative Hands HR Consultancy

Thane

On-site

INR 180,000 - 300,000

Full time

14 days+

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Job summary

Creative Hands HR in Thane, Maharashtra, is hiring a Customer Service Executive - Banking Process for on-site roles across Thane, Navi Mumbai, and Airoli. Fresher and experienced graduates or undergraduates with strong communication skills are welcome to apply.

The role supports IDFC Bank, Yes Bank, and Bank of India, requiring 12th pass or graduation and offering rotational day shifts. Candidates should be ready for inbound banking processes and voice-based customer support.

Qualifications

  • Freshers and experienced candidates with good communication skills are encouraged to apply.
  • Willingness to work in rotational day shifts and on-site roles.

Skills

Customer Service
Inbound Process
Banking Process
Communication
Voice Process
Problem Solving

Education

12th Pass / Any Graduate / Undergraduate

Job description

Customer Service Executive - Banking Process | Fresher & Experienced | Thane

Creative Hands HR

Location Thane, Maharashtra, India

Employment Type FULL_TIME

Experience 0-5 Years (Fresher-Friendly)

Job Details at a Glance

Role

Role Customer Service Executive - Banking Process | Fresher & Experienced | Thane

Company

Company Creative Hands HR

Location

Location Thane, Maharashtra, India

Employment Type

Employment Type FULL_TIME

Shift

Shift Rotational Shift

Work Mode

Work Mode On-site

Voice Type

Voice Type Voice

Experience

Experience 0-5 Years (Fresher-Friendly)

Qualification

Qualification 12th Pass / Any Graduate / Undergraduate

Skills Required

Skills Required Customer Service, Inbound Process, Banking Process, Communication, Voice Process, Problem Solving

Posted

Posted 1 Oct 2026

Job Description

Creative Hands HR is urgently hiring Customer Service Executives for a banking process supporting IDFC Bank, Yes Bank, and Bank of India at our Thane, Navi Mumbai, and Airoli centers. Freshers and experienced graduates or undergraduates with good communication skills and willingness to work in rotational day shifts are encouraged to apply.

Requirements

Qualification 12th Pass / Any Graduate / Undergraduate

Skills Required Customer Service, Inbound Process, Banking Process, Communication, Voice Process, Problem Solving

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