Customer Service Executive

SkillLabs; Uttar Dinajpur; On-site; INR 450,000 - 650,000; Full time

Job summary

Tata Capital in Dubrugarh seeks a Customer Sales Executive for Commercial Vehicle Finance. The role focuses on sourcing and acquiring customers for CV loans, explaining EMI options, and coordinating documentation.

You will generate leads through dealers and market visits, conduct field work, achieve monthly targets, and ensure compliance with credit norms. Graduation in any discipline is preferred, and comfort with travel is required.

Qualifications

• Experience in Commercial Vehicle financing.
• Good communication and negotiation skills.
• Willing to perform field sales and travel.
• Graduation in any discipline preferred.

Responsibilities

• Source and acquire customers for commercial vehicle loans.
• Generate leads through dealers, DSAs, market visits, and referrals.
• Explain loan products, EMI structures, and financing options to customers.
• Coordinate documentation, KYC verification, and loan processing.
• Achieve monthly sales and disbursement targets.
• Conduct field visits for customer profiling and verification.
• Maintain follow-up with customers for conversion and relationship management.
• Ensure compliance with company policies and credit norms.

Skills

Field sales

Negotiation

Communication skills

Vehicle finance knowledge

Lead generation

Education

Graduation in any discipline

Job description

Tata Capital – Commercial Vehicle Sales Position: Customer Sales Executive (CSE) Industry: NBFC / Financial Services Department: Commercial Vehicle Finance Experience Required: 1–5 Years in Commercial Vehicle Sales
Location: Dubrugarh Key Responsibilities Source and acquire customers for commercial vehicle loans. Generate leads through dealers, DSAs, market visits, and referrals. Build relationships with transporters, fleet owners, and vehicle dealers. Explain loan products, EMI structure, and financing options to customers. Coordinate documentation, KYC verification, and loan processing. Achieve monthly sales and disbursement targets. Conduct field visits for customer profiling and business verification. Maintain strong follow-up with customers for conversion and relationship management. Ensure compliance with company policies and credit norms. Required Skills Experience in Commercial Vehicle. Good communication and negotiation skills. Knowledge of vehicle finance products and market. Ability to work in field sales and target-driven environment. Dealer and market network preferred. Eligibility Graduation in any discipline preferred. Experience in NBFCs, Banks, or Vehicle Finance companies preferred. Candidate should be comfortable with field work and travel.