Customer Service Collections

IN01 Agilent Technologies (International); Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Agilent Technologies is seeking a professional to provide administrative support in the collections process and to implement credit approval decisions on new accounts. The role involves resolving past due accounts, managing invoices, and ensuring proper recording and classification of transactions.

You will interface with sales support, customer service, and accounts receivable, using accounting systems to input data, generate reports, and conduct research.

Qualifications

• May require higher education or specialized training/certification.
• Typically 1-3 years of relevant experience for entry to this level.

Responsibilities

• Provides administrative support in the collections process.
• Implements credit approval decisions on new accounts.
• Resolves, collects, and manages past due accounts and outstanding invoices.
• Monitors processes and the effectiveness of business controls and recommends improvements.
• Ensures proper control, recording and classification of transactions.
• Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.
• Interfaces with sales support, customer service and accounts receivable to reconcile accounts.

Education

Higher education or specialized training/certification

Job description

• Job Description Provides administrative support in the collections process.
• Implements credit approval decisions on new accounts.
• Resolves, collects, and manages past due accounts and outstanding invoices.
• Monitors processes and the effectiveness of business controls and recommends improvements.
• Ensures proper control, recording and classification of transactions.
• Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.
• Interfaces with sales support, customer service and accounts receivable to reconcile accounts.

Qualifications

• May require some higher education or specialized training/certification, or equivalent combination of education and experience.
• Typically 1-3 years of relevant experience for entry to this level.

Additional Details

This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required: No Shift: Evening Duration: No End Date Job Function: Customer Service Graduate and Student

As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can’t wait for you to join us as we continue our mission to improve the world around us.

Information about Agilent is available at Agilent.com.