Customer Onboarding & Telecaller

Pagaar India; Delhi; Presencial; INR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Pagaar India is hiring a Customer Onboarding & Telecaller in Delhi. The role involves guiding users through portal registration, answering questions, and following up on leads to ensure smooth setup. Freshers with strong communication skills are welcome, with fluency in Hindi and basic English.

Strong listening and record-keeping abilities are preferred, along with comfort speaking to leads via phone. The position requires clear communication, patience, and a proactive approach to resolving

Formación

• 0–1 year of experience; freshers with strong communication skills are welcome.
• Excellent Hindi and basic English communication skills.
• Comfortable speaking with leads over the phone and explaining processes patiently.

Responsabilidades

• Call leads and explain the portal registration process in a clear, friendly manner.
• Guide users step by step through account creation and registration requirements.
• Respond to basic questions and resolve common registration-related concerns.
• Follow up with interested leads and maintain accurate call and registration records.
• Coordinate with the project team to share lead updates, user feedback, and recurring issues.

Conocimientos

Communication skills

Fluent Hindi

Basic English

Phone conversation

Educación

Graduate

Descripción del empleo

## Job DescriptionTarget Role:Customer Onboarding & Telecaller in DelhiEligibility:Fresher / Any GraduateDirect Process:0% Placement ChargesADM BUSINESS PARTNER is hiring for an ongoing project that helps prospective users understand and complete registration on its portal. The project focuses on clear communication, timely follow-ups, and making the registration experience simple and accessible for every lead.Responsibilities:* Call leads and explain the portal registration process in a clear, friendly manner.* Guide users step by step through account creation and registration requirements.* Respond to basic questions and resolve common registration-related concerns.* Follow up with interested leads and maintain accurate call and registration records.* Coordinate with the project team to share lead updates, user feedback, and recurring issues.* Maintain professional communication standards during every interaction.Requirements:* 0–1 year of experience; freshers with strong communication skills are welcome.* Excellent Hindi and basic English communication skills.* Comfortable speaking with leads over the phone and explaining processes patiently.* Basic computer knowledge and the ability to use online portals.* Good listening, follow-up, and record-keeping skills.