Customer Experience Partner

Damco Spain SL; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Maersk in Mumbai is seeking an experienced supply chain professional to plan end-to-end activities including procurement, inventory, logistics and distribution. You will coordinate with suppliers, manufacturers, warehouses and transportation providers to ensure seamless operations.

You will monitor inventory levels, develop demand forecasts and production plans with sales and operations, negotiate with vendors, and track shipments while driving performance improvements.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent communication and negotiation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Solid understanding of supply chain processes and logistics.
• Knowledge of inventory management and demand planning.

Responsibilities

• Plan end-to-end supply chain activities including procurement, inventory, logistics and distribution.
• Coordinate with suppliers, manufacturers, warehouses and transportation providers.
• Monitor inventory levels to ensure optimum stock availability.
• Develop demand forecasts and production plans with sales and operations teams.
• Negotiate with vendors for cost-effective purchasing and favorable terms.
• Track shipments, delivery schedules and resolve supply chain disruptions.
• Analyze supply chain performance metrics and drive process improvements.
• Ensure compliance with policies, quality standards and regulatory requirements.
• Prepare reports on inventory, procurement costs, lead times and service levels.
• Collaborate with finance, sales and operations teams.

Skills

Analytical skills

Negotiation

Communication

Multitasking

Supply chain knowledge

Problem solving

Tools

SAP

Oracle

MS Excel

Job description

• Plan and manage end-to-end supply chain activities including procurement, inventory, logistics, and distribution
• Coordinate with suppliers, manufacturers, warehouses, and transportation providers
• Monitor inventory levels and ensure optimal stock availability
• Develop demand forecasts and production plans in coordination with sales and operations teams
• Negotiate with vendors to achieve cost-effective purchasing and favorable terms
• Track shipments, delivery schedules, and resolve supply chain disruptions
• Analyze supply chain performance metrics and implement process improvements
• Ensure compliance with company policies, quality standards, and regulatory requirements
• Prepare reports on inventory, procurement costs, lead times, and service levels
• Collaborate cross-functionally with finance, sales, and operations teams
• Strong understanding of supply chain processes and logistics
• Knowledge of inventory management and demand planning
• Proficiency in ERP systems (SAP, Oracle, etc.) and MS Excel
• Strong analytical and problem-solving skills
• Excellent communication and negotiation abilities
• Ability to manage multiple priorities in a fast-paced environment

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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