Customer Experience Partner

A.P. Moller - Maersk; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

APM Terminals in Mumbai seeks a skilled supply chain professional to plan and manage end-to-end activities including procurement, inventory, logistics and distribution. You will coordinate with suppliers, warehouses, and transport providers to maintain optimal stock and timely deliveries.

Responsibilities include demand forecasting, production planning with sales/ops, and vendor negotiations to secure favorable terms while ensuring compliance and reporting on KPIs.

Qualifications

• Clear understanding of end-to-end supply chain processes and logistics.
• Experience with inventory management and demand planning.
• Proficiency with ERP systems (SAP/Oracle) and MS Excel.
• Strong analytical and negotiation abilities.

Responsibilities

• Plan and manage end-to-end supply chain activities including procurement, inventory, logistics, and distribution.
• Coordinate with suppliers, manufacturers, warehouses, and transportation providers.
• Monitor inventory levels and ensure optimal stock availability.
• Develop demand forecasts and production plans in coordination with sales and operations teams.
• Negotiate with vendors to achieve cost-effective purchasing and favorable terms.
• Track shipments, delivery schedules, and resolve supply chain disruptions.
• Analyze supply chain performance metrics and implement process improvements.
• Ensure compliance with company policies, quality standards, and regulatory requirements.
• Prepare reports on inventory, procurement costs, lead times, and service levels.
• Collaborate cross-functionally with finance, sales, and operations teams.

Skills

Supply chain knowledge

Inventory management

Demand forecasting

Analytical thinking

Negotiation

Communication

Tools

SAP

Oracle ERP

MS Excel

Job description

• Plan and manage end-to-end supply chain activities including procurement, inventory, logistics, and distribution
• Coordinate with suppliers, manufacturers, warehouses, and transportation providers
• Monitor inventory levels and ensure optimal stock availability
• Develop demand forecasts and production plans in coordination with sales and operations teams
• Negotiate with vendors to achieve cost-effective purchasing and favorable terms
• Track shipments, delivery schedules, and resolve supply chain disruptions
• Analyze supply chain performance metrics and implement process improvements
• Ensure compliance with company policies, quality standards, and regulatory requirements
• Prepare reports on inventory, procurement costs, lead times, and service levels
• Collaborate cross-functionally with finance, sales, and operations teams
• Strong understanding of supply chain processes and logistics
• Knowledge of inventory management and demand planning
• Proficiency in ERP systems (SAP, Oracle, etc.) and MS Excel
• Strong analytical and problem-solving skills
• Excellent communication and negotiation abilities
• Ability to manage multiple priorities in a fast-paced environment

APM Terminals

Key Responsibilities

• Plan and manage end-to-end supply chain activities including procurement, inventory, logistics, and distribution
• Coordinate with suppliers, manufacturers, warehouses, and transportation providers
• Monitor inventory levels and ensure optimal stock availability
• Develop demand forecasts and production plans in coordination with sales and operations teams
• Negotiate with vendors to achieve cost-effective purchasing and favorable terms
• Track shipments, delivery schedules, and resolve supply chain disruptions
• Analyze supply chain performance metrics and implement process improvements
• Ensure compliance with company policies, quality standards, and regulatory requirements
• Prepare reports on inventory, procurement costs, lead times, and service levels
• Collaborate cross-functionally with finance, sales, and operations teams

Required Skills & Competencies

• Strong understanding of supply chain processes and logistics
• Knowledge of inventory management and demand planning
• Proficiency in ERP systems (SAP, Oracle, etc.) and MS Excel
• Strong analytical and problem-solving skills
• Excellent communication and negotiation abilities
• Ability to manage multiple priorities in a fast-paced environment

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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