Customer Care Executive | Voice & Chat

Talent Acquaintance; Lucknow; Vor Ort; INR 200.000 - 320.000; Vollzeit

Zusammenfassung

Talent Acquaintance in Lucknow is seeking a customer service professional to handle inquiries, provide accurate product information, and build lasting relationships with customers. The role emphasizes effective communication, problem-solving, and teamwork in a fast-paced environment, with collaboration across internal teams to resolve issues and maintain high product knowledge.

Candidates should show adaptability, attention to detail, and a positive attitude to meet performance targets and

Qualifikationen

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong problem-solving and analytical skills with attention to detail.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong teamwork and collaboration skills with a positive attitude.

Aufgaben

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain high product knowledge to effectively address customer concerns.
• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Kenntnisse

Communication

Interpersonal skills

Problem-solving

Analytical skills

Computer proficiency

Adaptability

Teamwork

Collaboration

Fast-paced work

Jobbeschreibung

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain high product knowledge to effectively address customer concerns.
• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong problem-solving and analytical skills with attention to detail.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong teamwork and collaboration skills with a positive attitude.