Customer Care Executive V

Hireme Sbs; India; Remote; INR 167,000 - 279,000; Full time

Job summary

Hireme Sbs in India seeks a responsive Customer Support professional to handle chat and email inquiries, with inbound and outbound calls when required.

The candidate must possess excellent English communication and be comfortable working across multiple cities such as Jaipur, Indore, Kolkata, and others listed. Prior BPO experience and a customer-focused mindset are valued in this fast-paced domestic/international support environment.

Qualifications

• Experience in customer support or BPO roles.
• Excellent English communication.
• Willing to work in chat, email, and voice processes.

Responsibilities

• Handle chat and email inquiries with prompt responses.
• Assist customers via inbound/outbound calls when required.
• Provide accurate information and resolve queries to ensure customer satisfaction.
• Maintain detailed records of interactions and follow up as needed.

Skills

Excellent English

Customer Service

Communication Skills

BPO Experience

Voice Process

Job description

Process: - Blended process (Chat or Email includes inbound as well as outbound call)

Requirement: Candidate must have Excellent English communication skills.

Required Candidate profile

• Customer Support
• BPO
• Voice Jaipur
• Indore
• Chat Process
• Email Support
• Call Center
• International BPO
• Domestic BPO
• Customer Care

• Indore
• Jaipur
• Mohali
• Kolkata
• Lucknow
• Gurgaon
• Bangalore
• Chennai