Customer Application Support Engineer

NXP Semiconductors; India; On-site; INR 600,000 - 800,000; Full time

Job summary

NXP Semiconductors in India is seeking a Customer Application Support Engineer with 3–5 years of experience in Embedded Linux and driver development. The role involves providing technical support and working directly with customers to resolve issues related to Linux BSP, driver integration, and industrial applications.

The ideal candidate will have strong debugging skills, knowledge of Yocto/Buildroot, and a solid educational background in Electronics, Computer Science, or Electrical Engineering. This position emphasizes collaboration with cross-functional teams and customer training.

Qualifications

• 3–5 years of hands-on experience in Embedded Linux and driver development.
• Familiarity with real-time Linux (PREEMPT-RT) and ARM Cortex-based SoCs.
• Strong problem-solving ability and excellent communication skills.

Responsibilities

• Provide frontline technical support for customer issues related to Linux BSP and kernel.
• Work with Yocto and Buildroot for Linux build frameworks.
• Develop and integrate Linux device drivers for peripherals and industrial protocols.
• Create documentation and conduct customer training.
• Support implementation of security features and system hardening.

Skills

Embedded Linux

Driver development

Debugging skills

Linux fundamentals

Yocto

Buildroot

Industrial protocols

Education

Bachelor’s or Master’s degree in Electronics & Communication (ECE)

Bachelor’s or Master’s degree in Computer Science Engineering (CSE)

Bachelor’s or Master’s degree in Electrical Engineering (EE/EEE)

Tools

Qt

GTK

Docker

Job description

## Customer Application Support EngineerApplylocations: Noidatime type: Full timeposted on: Posted Todayjob requisition id: R-10062609We are looking for a **Customer Application Support Engineer** with 3–5 years of hands‐on experience in **Embedded Linux**, **driver development**, and **industrial embedded applications.** The ideal candidate has practical debugging skills, strong Linux fundamentals, experience with Yocto/Buildroot, and the ability to work directly with customers to resolve technical issues and accelerate product development..**1. Customer Support & Issue Resolution*** Provide frontline technical support for customer issues related to Linux BSP, kernel, bootloaders, and driver integration.* Debug real-time issues across hardware, kernel, and applications.* Support customers through bring‐up, validation, and production phases.**2. Linux Build Systems & BSP Development*** Work with **Yocto**, **Buildroot**, or similar Linux build frameworks.* Customize BSP layers, tune root filesystems, and optimize system boot times.* Integrate middleware, libraries, and system components for industrial applications.**3. Driver Development & HAL Integration*** Develop, modify, and integrate Linux device drivers for peripherals such as: + GPIO, I2C, SPI, UART + display drivers for HMI + industrial I/O modules* Troubleshoot kernel-level issues and perform patching, backporting, and version upgrades.**4. Industrial Protocols & Connectivity*** Support implementation of industrial communication protocols such as: + **Modbus, CAN/CANopen, Profibus, Profinet, EtherCAT, OPC‐UA*** Assist customers with protocol stack integration and performance optimization.**5. HMI & UI System Integration*** Work with GUI frameworks such as **Qt**, **GTK**, or similar.* Enable display drivers, touch interfaces, and input subsystems.* Support rendering, performance tuning, and hardware-accelerated graphics.**6. Security & System Hardening*** Support secure boot, trusted execution environments, and firmware authenticity.* Implement Linux security features: + SSecure Key storage + Vulnerability assessment & compliance* Enable secure communication protocols (TLS, SSH, IPsec).**7. Documentation & Training*** Create application notes, reproducible test cases, and technical guides.* Conduct customer trainings and hands‐on workshops.* Provide technical feedback to product and development teams.## **Education*** Bachelor’s or Master’s degree in + **Electronics & Communication (ECE)** + **Computer Science Engineering (CSE)** + **Electrical Engineering (EE/EEE)**## **Soft Skills*** Strong problem-solving ability and structured debugging approach.* Excellent customer communication and presentation skills.* Ability to manage multiple customer issues simultaneously.* Collaborative mindset with cross‐functional hardware, software, and QA teams.* High ownership and willingness to support field escalations.## **Preferred (Nice to Have)*** Experience with **real-time Linux (PREEMPT‐RT)**.* Exposure to ARM Cortex‐A/Cortex‐M based SoCs.* Understanding of containerization (Docker) on embedded devices.* Experience with CI/CD tools for embedded workflows.* Familiarity with cybersecurity standards for industrial systems (IEC 62443).More information about NXP in India...#LI-7013